[Resolved]  IndiaBulls — Loan payments cleared but they didn't closed my loan ids

Registered number- [protected]
Registered email id- das.[protected]@gmail.com
I taken two loans from Dhani IPERKOL06044472
IPERKOL05768496
On june 25, 2020. I paid my all 6months EMIs and charges at one go through paytm and phonepe.
All dues are cleared but still Dhani didn't closed my those two loan ids.
Kindly close my loan ids ASAP bcoz i have cleared all my dues from my end today and will not pay any further charges/penalties/bounce. I emaild them but they didn't gave any response to it.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Jun 26, 2020
Updated by SOURAV
What is wrong with you guys? Both loans 6months EMIs and All charges were paid yesterday by me through your app. But why are you not clossing my loan ids? Listen very carefully, i will not pay anymore charges on these loans because i cleared all my dues yesterday from my end.i want dhani to CLOSE my loan ids ASAP otherwise i will take legal action against you guys for cheating and will not suggest anyone to take loan from Dhani.

Verified Support
Jun 26, 2020
IndiaBulls Customer Care's response
Dear Customer,

Please be assured that our team is already working on your concern and will provide you with an update soon.
Verified Support
Jun 27, 2020
IndiaBulls Customer Care's response
Dear Customer,

Please be informed we have shared you NOC on your registered mail id.
Verified Support
Jun 29, 2020
IndiaBulls Customer Care's response
Dear Customer,

We have shared you NOC on your registered mail id. For any query write us on [protected]@indiabulls.com
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaBulls
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2694
    Pending
    273
    Resolved
    1513
    IndiaBulls Phone
    +91 12 4668 2810
    +91 12 4668 2812
    +91 12 4668 2851
    IndiaBulls Address
    Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001
    View all IndiaBulls contact information