IndiaBulls — Moratorium

I had given request for moratorium in the month of march 2020 and it has got approved but still esc has been presented to my bank and it has got clear. But again it has presented in the month of april, may, june & july 2020 and due to insufficient fund due to lockdown it has got bounce back and my icici bank has deducted rs. 2100/- from my account for which i have send multiple mail to indiabulls customer care e-mail id but no response. Every time they are saying to elaborate and i am fed up to give all the details again and again. I have tried on customer care no. [protected] more than 20 times but it is getting disconnected.

Now i will not pay any further emi unless my issue is not getting resolved and i want refund of my ecs bounce charge as this is very hard earned money. I have already escalated to lokpal of rbi.