[Resolved]  IndiaBulls — Not providing loan closer certificate and loan account not closed after paying all amount.

Dear Sir/Madam,
I have paid rupees 39084.00 for preclose of my personal loan account (IPERNAG[protected] on 30/12/2020.
This amount and procedure was suggest by Dhani team. After payment of full amount I did not receive any NOC or loan closer certificate.
Dhani customer care representative give me information about some pending due whereas I already paid all amount before time and it is not updated in your system.
Here I attached the copy of transaction details. Please execute the further process and issue NOC certificate.
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Aug 7, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Mar 14, 2021
Updated by ssawarkar
Dear Sir/Madam,
I have paid rupees 39084.00 for preclose of my personal loan account (IPERNAG[protected] on 30/12/2020.
This amount and procedure was suggest by Dhani team. After payment of full amount I did not receive any NOC or loan closer certificate.
Dhani customer care representative give me information about some pending due whereas I already paid all amount before time and it is not updated in your system.
Here I attached the copy of transaction details. Please execute the further process and issue NOC certificate.

Please do the needful.

Verified Support
Mar 16, 2021
IndiaBulls Customer Care's response
Dear Sawarkar,

Our team tried to contact you but couldn't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.
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