IndiaBulls — Not responding on Foreclosure of my Dhani loan

I am trying to communicate regarding foreclosure of loan with india bulls Dhani loan IPERBAN01228292
to talk about it on this number [protected]
I have been trying since hours, even yesterday, their customer care number will be always in engage state no one will be online to take call even in the time they mentioned 8am-8pm.
I have even sent mail few days back, but there is no response.
I have even mentioned that i will complain through consumer forum even though there is no proper response. They are guiding with steps in Dhani app, which i didnt sked for, i want to talk what are those additional charges they are applying in foreclosure amount.

My reference ID for communication is[protected] For the loan account foreclosure [ ref:_00D7FpRVA._5007F19LYdi:ref ]
+2 photos
Was this information helpful?
No (0)
Yes (0)
IndiaBulls customer support has been notified about the posted complaint.
Mar 29, 2021
Updated by Bhairon Anjaniravi
i just want to close the account.. somebody please call me from Dhani, to discuss on the foreclosure amount and the charges involved within it.
Mar 29, 2021
Updated by Bhairon Anjaniravi
Recent mail screenshot for reference

Mar 29, 2021
Updated by Bhairon Anjaniravi
they sent payment link to make payment which is beyond 50000 don't even know that for more than 50k UPI is not supported my majority of the banks
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaBulls
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2694
    Pending
    273
    Resolved
    1513
    IndiaBulls Phone
    +91 12 4668 2810
    +91 12 4668 2812
    +91 12 4668 2851
    IndiaBulls Address
    Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001
    View all IndiaBulls contact information