IndiaBulls — Overdue charges for loans

Dear dhani,

The following loans (Loan no1 : idhadel08778608, loan no2 : idhadel[protected] was supposed to get auto debit emi on 05th of every month! But you didn't auto debited them! So when i emailed you regarding this! You worst ever customer support responded after one month and shared a link to manually pay the emi and i have paid via the link! Now it is showing i have overdue charges! You didn't debited the emi on time and why should i pay the overdue? Please clear the additional unwanted charges and close my loan account asap!

I have emailed your customer support! As we all know that is the worst support ever i didn't got any resolution till now! They called me and said they will update to me in 2days and it's been a month since they said those words! So kindly check and close the loans!

Thank you,
Hrithik padamata
+91 [protected]
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5 Comments

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Dear Customer,

Request you to share your contact number and we shall get in touch with you at the earliest.
Why every month debited money my ICICI Bank account.becuase I didn't get any loan your company.then what debut my money
India bull had debited rs.100 from my ICICI account.. yesterday.. I had not taken any loan from them.. resolve this issue
Same exact problem.happened. So many amount shown in dhani app to pay overdue emi money .I paid .but still dhani app is showing pqy again and again that money .LOAN is about 2500 .but till now from next more than 5000 ur dhani charged me and asked me to.pay through app .I also emailed so many times the bank statement. Screenshorts .. but still dhani app is showing to pay money again and .so much money is gone .dhani is making me feel to do suicide. All customer support is very bad ..no one will give the solution .just they will say pay through link that's it.is this for u kept ur customer support .they are threatening me to pay through links otherwise so many people will make calls to me and irritate . Find the solution .a genuine dhani man call and solve this issue .
Where is the dhani legal office in Hyderabad. The adres shown in google is fake .we went there but it is always closed .what we should think that we are fooled by fake fraudsters or what .now how we should trust dhani

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IndiaBulls Customer Care's response, Jun 10, 2021
Verified Support
Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Regards,
Team Dhani.

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