IndiaBulls — Payment is not confirmed, not responding to my calls either emails. Posting late charges on my loan

Dear Sir/Mam,
I have opted loan of 17400rs from indiabulls dhani I'm regards to that I made my 2020 JULY MONTH EMI ON 3RD OF JULY BY THE PAYMENT LINK SENT BY THEM. AND I SENT AN EMAIL AFTER MAKING PAYMENT OF 1697 RS + charges =1709/- asked to confirm my payment by attaching bank statement from which I made payment and payment reference id along with screenshot and payment link message sent by them.

MADE PAYMENT ON 3RD JULY, ITS BEEN MORE THAN 5 DAYS NOT CONFIRMING MY PAYMENT AND IMPOSED PENALTY LATE CHARGES IN MY JULY MONTH EMI. I AM VERY DISAPPOINTED. Giving me so much mental Pressure at this situation. My EMI date is 5th July however based in payment link sent by them I made payment on 3rd July. I sent almost 50+emails and called more than 10+times every time they r keeping me on IVRS and getting my call disconnected not giving me solution.

My registered mobile number with them is [protected]
Name is Kannavaram Premchand
Loan Account number:-
IPERNEL06226882

Attached images of payment link sent by India bulls dhani and my payment screenshot.

I need my payment to be confirmed and remove penalty charges ony loan EMI and check bounce CHARGES FROM MY VANK ACCOUNT.
Kindly assit me sir/mam
+3 photos
Was this information helpful?
No (0)
Yes (1)
IndiaBulls customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaBulls
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2694
    Pending
    273
    Resolved
    1513
    IndiaBulls Phone
    +91 12 4668 2810
    +91 12 4668 2812
    +91 12 4668 2851
    IndiaBulls Address
    Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001
    View all IndiaBulls contact information