IndiaBulls — Regarding the ROI 10.7% against my home loan

Sep 08, 2020

Updated by anu2305 As a response from your executive i got this;
''We would like to inform you that in connection with your request for availing the benefits under switch facility, it is to inform you that your request in this regard cannot be acceded to, as the switch policy/ request for lowering of ROI has since been discontinued by the Company. Therefore, your application for switch facility could not be processed further, accordingly interest would be charged in terms of the loan agreement executed by you. However, we will keep you updated on any new offers (as may be applicable) on the Loan(s) in future.''

But i opted for floating ROI as an agreement and 10.7 is too high levied since more than a year & don't see any communication email from indiabulls about this. I want to get details of 10.7 ROI from indiabulls confirming it adheres to the contract and as per govt regulatory.