IndiaBulls — Stuck money to get education loan

Address: Indiabulls Consumer Finance Ltd Tower 01, 9th Floor, Senapati Bapat Marg, Elphinstone Road, Mumbai - 400013, Maharashtra

Dear sir,

I am shrikrishan kumar. I am working with india bulls housing and finance ltd. India with system manager alok kumar singh and his team. I had applied for education loan in india bulls housing for 100000 rs. After doing all the paper work needed i submitted my loan application to the officials of loan department. After all these paper work they asked me to pay 5500/- rs as processing fees for education loan, which i paid to them by upi in their account number [protected] o[censored]nion bank of india, mumbai main branch. (Fund transfer details are attached with the mail as the screeshots of mobile screen) with reference number[protected].

After paying the amount one day later they again asked me to pay 9999/- rs as security amount in the name of rbi. Which i had paid threw google pay to them on 08/08/2020 to their bank of india account no. [protected]. Now they are again asking me to pay 14500/- rs by other means like some agreement charge to get my loan sanctioned. As i found these official suspicious and fraud for asking me to different amount again and again so i haven’t paid the amount to them yet, and complaining it to you.

I applied with my contact no. [protected] and communicated with below different numbers - [protected] (All the documents sent on this number), [protected] (Also communicate with this number many times) and final communication held with alok kumar singh on [protected] this number.

Today in morning, he told me to pay rs 9999/- and assured that my loan will be credit in my account within 2-3 minutes, then i paid the amount after that he was not picking my calls, after 10 to 15 calls they message me on whatsapp that can't talk now, whatsapp only! I messaged him on whatsapp and asked about my loan then he asked me to pay more 14500 rs for some agreement charges. But i was not able to pay that huge amount so i told him my inability to pay that amount and ask him to cancle my loan and to refund my amount.
After some days i received one more call from some indiabulls loan cancellation and they asked me to pay rs. 300/- for cancellation charge and to get refund in one week, but i denied to pay more money and asked him to refund amount in normal processing days. Now i m trying to call on indiabulls customer care no. [protected] (Also communicated for the loan in last days on the same number), but now even this number not connecting.

I am very depressed now because of my stucked money in indiabulls consumer finance ltd.

I am requesting you to all please refund my money as soon as possible.
Please please please please please please

Sir i am a middle class man with lots of responsibilty of my family on me so i am requesting you all to please look into this matter and please take needed actions to punish the people involved in this action and help me to get my money back as soon as possible.
Thank you

Regards,
Shrikrishan kumar
[protected]
Documents attached:-
1. Loan approval letter sent by indiabulls
+3 photos
+1 videos
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IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2020
IndiaBulls Customer Care's response
Dear Shrikrishan kumar,

Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.
Aug 24, 2020
Updated by Shri1993
Dear Sir/Mam,
Sorry for not picked up the call, you can contact me on below numbers at any time.
[protected], [protected], [protected]

Regards, Shrikrishan Kumar
Aug 31, 2020
Updated by Shri1993
Updates on complaint is still awaited, no contact has been made from your end. after providing alternate numbers.
Call at any hour of the day can be answered.
Sep 17, 2020
Updated by Shri1993
Dear Sir,
Requested you to please update the status of my complaint.
I didn't received any update of my refund/process yet.

Regards,
Shrikrishan Kumar
Mob- [protected], [protected]
 
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