[Resolved]  IndiaBulls — Took a loan from their dhani app and made full repayment in few days but still no response.

I took a loan from dhani of 235 rs and paid 385 for that i dont know about the hidden charges as i wanted to get rid of them as they provide the worst service ever. I repaid all dues in february 28 but got no response nothing got updated in app they were continuously messasing for paying emi ever after i paid in full. I gave number of email called customer support 50 times, they said to email them bank statement and other proof i did still no response then again contacted several times and the customer support said they have received the payment and since their emi cycle runs from 13 th of every month so that time my acc will get updated. Today is 22nd march still the same hence receiving messages and automatic voice calls to repay my dues or they will debit it from my bank acc on 25th. Now even there customer care number is not working. Just see such a big company creating subsidiary brands and frauding people openly. Beware of this Dhani App and never ever install it even mistakenly.

Everyone reading this if you need proof you can mail me on [protected]@gmail.com i will provide all the necessary details.

Fun fact- Just after taking the loan and going through their apps ui i knew did a mistake by taking loan. After i foreclosed 235 rs loan by paying 385 rs ( didnt know why i paid extra, basically their unknown charges) i have still kept the payment confirmation page locked in the tab section of chrome, i knew this will harass me and exactly it came out to be one.
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Aug 9, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2021
IndiaBulls Customer Care's response
Dear Hriturajsen,

We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.
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