IndiaCakes.com — Cake not delivered despite paying extra charges for delivery

Address: F-07, 1'st Floor, North Block, SacrG-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra ,India

This is a fraud company. I placed an order with the Order number-[protected] To - Amadalavalasa, Srikakulam, Andhra Pradesh to be delivered on 02/07/2024 . I paid an amount of ₹1, 450.00 for a Love Pinata Cake 750 gms. THe order was placed only after confirmation from their executive after telling the Pincode whether it is delivered or not through a telephonic conversation. Even the call was made from them since I was hesitating to place the order at first. After their assurance that the order will be delivered to the mentioned Pincode, I placed the order about a week before the date of delivery. Yesterday, i.e on the date of delivery on 02/07/2024, I received an email saying that Since delivery place is far from our center, Extra delivery charge of Rs 275/- required.
I even paid this extra amount and its Rs. 1, 725/- in total that I paid. Desipte all this, the cake was not delivered and after repeated followup through chat and emails, I received an email from them today saying apologize that "your order was not delivered due to distance of around 80 to 90 kms remote area. Since your order is cancelled and processed for a refund as a coupon code"
Had they informed me earlier that isnt deliverable, when I talked to them about the Pincode I would have placed the order form elsewhere, now that the cake isnt delivered, they took money and say it is non refundable in cash, and give a coupon code. Who needs a coupon code again to go through all this nuisance again. TRULY INDIACAKES IS A FRAUD COMPANY
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    IndiaCakes.com Phone
    +91 20 4135 2222
    IndiaCakes.com Address
    101 Krishna Sagar Residency , Patolewadi, Old P B Road, Kolhapur, Maharashtra, India - 416005
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