[Resolved]  Indian Air Force — Poor service

Im a airwarrior of IAF .I have lodged a complaint on 08 Nov 21 for my kent RO kept at office and is under warranty.
Complaint no is[protected] Problem RO not working .
Complaint was attended on the same day noon and service engineer found that adaptor not working..
Service engineer told that he will replace in 3-4 days.
Till date item was not replaced .
Today they promised they will visit .
Our working hours is till 1430hrs.
Our office was kept open for your service visit till 1830 hrs. He doesn't turn up nor he was picking up the calls...
Hope u understand the importance of requirement of water at work place.
Please do the needful at the earliest .