[Resolved]  Indian Gifts Portal — Product not delivered and no assistance being provided

Address:Mumbai City, Maharashtra, 40001
Website:www.indiangiftsportal.com

I had ordered a diwali gift to be delivered in UK. The order was placed through this website: http://www.indiangiftsportal.com/ after going through various websites. Due to the promise and assurance made by this portal that the delivery would be done within 3-5 days, I had gone ahead and placed the order worth 4k. It has been more than a month now and I haven't received assistance for this. All that the support executive and the mails tell me is that it is stuck in the postal service for which they arent even providing any contact number. They arent even offering refund.
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Dec 14, 2017
Complaint marked as Resolved 
Verified Support
Nov 08, 2017
Indian Gifts Portal / Intermesh Shopping Network Customer Care's response
Hey,
I am really sorry you had to go through this. This generally dosent happen but we do try our best avoid the errors. Now we wont be able to investigate this case but please give us this chance to restore our faith with IGP again. Please feel free to call us on[protected] or email us on [protected]@indiangiftsportal.com and we'll be happy to assist you.
Regards
IGP.com
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    Indian Gifts Portal / Intermesh Shopping Network Phone
    +91 22 4343 3333 [Customer Care]
    Indian Gifts Portal / Intermesh Shopping Network Address
    A006, Kanakia Boomerang, Lower Basement, Chandivali Powai, Mumbai, Maharashtra, India - 400072
    View all Indian Gifts Portal / Intermesh Shopping Network contact information