[Resolved]  Indian Health Organisation — Fraud organisation, i want the refund

Address: New Delhi, Delhi

A bunch of thieves and fraud people running this organization. They call people and ask them to buy a health card with a promise of different health card and discount coupons. After receive payments they "actually" don't send anything. I am one of the victim and soon going to lodged an f. I. R against these people.

I received a call for the family health card. I make payment of 2500 from their website for 1 year subscription. A week later, i received a call from iho and the iho representative told me that if i extend the subscription for 2 years then i will be getting some discount coupon worth 2500.

They called me number of times for the subscription and finally i agree to pay 3000. I paid 3000 from my credit card (Ivr). After a week i received the iho booklet but only for the 1 year subscription with only the benefit (All) for which i paid earlier (The 2500 through iho website).

I called customer care and asked them about the coupon of 2500 and subscription which was for 2 years then they said i will be receiving the same in 15 days.

I have not received any booklet or card for next one month and then i asked them to cancel the policy which i was paid later through ivr (3000 inr)

After number of calls they agreed to cancel and refund but now its been 3 month i am still waiting for the refund every time i call iho they ask me to wait for another 4-5 days. One of their account department lady miss rajni called me back and asked for my address to deliver cheque but now its been 1 month i am still waiting for the refund. I have also recorded the calls in which the lady promised me for refund.

Neeraj singh# [protected]