[Resolved] Indian Health Organisation [IHO] — non-delivery of kit even after 7 days by courier by m/s blue dart

Seshagiri Rao Penumadula

from Hyderabad, Telangana

Apr 22, 2018

Address: 500050

Website: IHO

I am seshagiri rao penumadula r/o 2-47/2, gowthaminagar, chandanagar, hyderabad-500050, telangana state, india

I enrolled for health care annualinsurance and paid insurance premium rs.5880/- and cheque was honoured in the bank on 16.04.2018. I regret to inform you that insurance kit reported to have despatched is not delivered so far by m/s blue dart couriers, madinaguda, hyderabad. Kit was despatched from youe end on 19.04.2018. Service of the courier is very bad. Status of courier says attempted to deliver @12.00p. M. On 22/04/2018 but house was locked. This is wrong. I was very much there in the waiting for the courier. They have not made any attempts to deliver.

This issue was brought to your local trimalgerry office staff. I do not what steps they initiated. Kindly look into the matter and see kit is delivered immediately. Or else youmay arrange to refund the paid amount.
Thanking you

Seshagiri rao p.

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Jun 3, 2018

Complaint marked as Resolved

Indian Health Organisation [IHO] customer support has been notified about the posted complaint.

Verified Support

May 01, 2018

Indian Health Organisation [IHO] Customer Care's response Dear Mr. Rao,

Greetings from Indian Health Organisation!

At the outset, we apologize for the inconvenience caused to you.

In reference to the issue raised by you and as per our discussions today, this is to inform you that IHO membership Kit is being processed for re-dispatch to your mailing address i.e. 2-47/2, Gowthami Nagar, Chanda Nagar, Hyderabad, L/M- Behind Vijaya Bank, Pin Code- 500050 on priority and will be reaching to you by next 7 working days. Request you to kindly bear with us until then.

Requesting you to please remember to call the IHO Help Desk on[protected] between 8:00AM to 08:00PM (Except National Holidays), to fix & confirm an appointment prior to visiting the chosen facility.

Should you have more questions, feel free to write to us at [protected]@iho.in or call our helpdesk number[protected] between 8:00 AM till 8:00 PM (except national holidays), and we would be happy to help with your health benefits.

Regards,
Team IHO