[Resolved] Indian Health Organisation [IHO] — unethical behavior

helenchitra

from Chennai, Tamil Nadu

Jan 11, 2019

Address: New Delhi, Delhi

Website: iho.in

I am not satisfied with iho after renewing.
1. My previous card was about to expire on dec 31st, 2018, when i got a call regarding renewing. Now the new date of expiry is dec 8th, 2019. Why have i lost 23 days?

I called cc and they said i should have asked the new date of expiry before renewing it seems and they said they cannot help.

2. I called to speak to a doctor after i received the reports the urologist prescribed. I was asked to send the report to [protected]@iho.in. I sent it on dec 31st. Still no call back.

3. I met a dermatologist and i took the prescription and went to apollo to get the medicines. But they said they will not accept iho voucher for them. So i had to spend rs. 2000 elsewhere to get them.

Apollo did not give me cod liver oil capsules, thyronorm 50 mcg, calcium tablets for iho voucher either.

Helen chitra
[protected]@gmail.com
[protected] /[protected]

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Mar 28, 2019

Complaint marked as Resolved

Indian Health Organisation [IHO] customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2019

Indian Health Organisation [IHO] Customer Care's response Dear Ms. Chitra,

Greetings from vHealth by Aetna!

At the outset, we apologize for the inconvenience caused to you.

In reference to the issues highlighted by you and as per our discussion, we hope that all your queries have resolved.

Should you have any concerns, please feel free to write to us at [protected]@iho.in or call our helpdesk number[protected], from 8:00 AM to 8:00 PM (except national holidays). You can now download our vHealth by Aetna mobile app available on Android and iOS and book appointment with vHealth doctors.

Thanks!

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Comments

Joy Samanta

from Kolkata, West Bengal

Jul 12, 2019

Does IHO certificat needed for Mobile tower Installation? If yes, then what is the process? Please help as soon as possible.my no [protected] i am geeting caal in the name of airtel tower installation. They are saying i need a IHO certificate in order to get NOC from local police station. Please contact me. My num [protected]

shekhar balakrishnan

from Mumbai, Maharashtra

Jul 17, 2019

I am not able to use my free health checkup voucher bearing No. F1001785. I complained to IHO with complaint No. CAS-279499-F6W9W9 ON 3rd July. Still not resolve even after 10 days.