[Resolved]  Indian Health Organisation — Policy cancelled but still Refund not done even after one week- POOR SERVICE

Address: Mumbai City, Maharashtra

Since one week i am following with this your poor customer service representative miss Shreya. I informed her to cancel & refund the whole amt back to me, she confirmed me this we get done asap, and every time whenever i called her she and her manager given me false updates, and hold me on my call, and said i will call u on 10 15 min but till date no a single call i received from this guy nor even this org. its high time now, customer can not wait so long time. i dont have any faith on this org, also your manager dont have proper language to speak, how to handle cust, using very rough words. i think he is illiterate, need to given proper training to this manager and team. without my permission he cut my call. i have already raised the complaint to consumer forum. I need refund of whole my amt today on top most priority also share me the co VP CEO contact no and e mail id to raise this issue, to improve the service.