Indian Oil Corporation [IOC] Complaints & Reviews

I have connection no. MT-5578 with Mata Sheetla Gas Service, Gurgaon. I have booked one cylinder on 9th January, 2008. Till date i.e. 24.1.08, I have not got the cylinder and am suffering very badly. I am always making telephone calls to them and on every time they are saying that today you will get, today you will get, but all commitments gone in vain. The agency telephone nos. are[protected] and mobile no. is [protected]. I request the concerned authority/officer to intervene in this matter because their delivery schedule are very badly and I am always suffering.

My comments about Sheetla Gas Agency, Gurgaon having connection no. MT-5578, may kindly be updated :-

I have connection no. MT-5578 with Mata Sheetla Gas Service, Gurgaon. I have booked one cylinder on 9th January, 2008. Till date i.e. 24.1.08, I have not got the cylinder and am suffering very badly. I am always making telephone calls to them and on every time they are saying that today you will get, today you will get, but all commitments gone in vain. The agency telephone nos. are[protected] and mobile no. is [protected]. I request the concerned authority/officer to intervene in this matter because their delivery schedule are very badly and I am always suffering. My contact no. is [protected].

I am residing at tambaram inchennai, tamil nadu. Now I am transfering to tiruvellore, there in HP gas agency. What is the procedure to transfering.

Kindly let me know how?

Ravindran

My custmer no. is RF 10955 RAJ FLAM her teliphon no. is 25338997, 25335513 he is not deliver the gas
I have booking date is[protected] he is no suppligas. so sir do to any action.

Thainking.

Yours

BASANT LAL
R3A-222C Mohan Garden
Uttam Nagar
New Delhi 110059.

I manoj kumar, indan gas c.no. 2284, have book gas cylender on 18.12.10 but after many reminder i did not get any gas tiii date. my gas come from M/s shree krishan baldev gas agency naujheel mathura.
my mobil no. [protected]

dear sir,
my consumer no is A810556 with the name manish kshirsagar
R/O 257 indrapuri colony indore. my gas dealer is ankur gas agency behind sapna sageeta talkies 107schim no 47 indore
i am fed up with the serviccs provided by this dealer . because neither he deliver the refill cylender nor responding on calls. after sereral complian to dealer evven to owner mr. gangadhar no response from them my latest booking is 13/3/08 no is 1322
i am fist complin date 17/01/08 1.ankur gas agency 2.area m. dg.lpg bhopal bat not response we are hoping from you to the needful
manish kshirsagar
indore ph.[protected]

This is to inform you that Indane has services in Faridabad (Rainbow Gas Service) is in doldrums and is not giving proper services to the customers.It is an ongoing issue for years. They do not book the cylinder in time. They do not pick up the phone and in case if they pick up the phone the lady over there is very rude and harsh. she does not seem the understand the importance of one's problem.
The Area Manager Mr. Maurya is not cooperative and he does not take care of the issues at all. he does not pick up his phone even.

Sometimes the GAS Agency gives less GAS and does not weigh the cylinder and the cooking gas is finished before 15 days.


My consumer number is R-14049 Springfield Faridabad.I do not have a cylinder and if necessary action could be taken to send a gas cylinder to me would be appreciated.

I would appreciate if this issue is taken care of as soon as possible.

sir
i have been issued cooking gas cylinder by the name vijay singh at a gas agency from delhi. sir, can i include my full name vijay pratap singh in the record.

thanks

vijay pratap singh

hi, Needs some advise on how to produce with my case with IOC. I got a new connection in 2006.I am from tamilnadu, here its mandatory to have a ration card (family card) to get a new gas connection. since i did not have a family card i obtained a letter from the town supply office stating that i donot have a family card and i can be given a new gas connection. This all went successfully and got a new connection.
When i tried calling the gas agency to book my refil for this month. i was asked to come in person and produce the family card. I told them i donot have afamily card and have produced the letter issued at the time of getting the new connection by the town supply officer. the agency people say that that letter is not vaild now. I really shocked how a letter issued by a government official will be not valid, do they really have some validity period.
I spoke to the customer cell area office - coimbatore. i was told that they the i have to get one more new letter from town supply officer stating that i donot have a family card.

can anyone advise on how to proceed further.

Ps: the agency people are asking to get the family card at time of booking the refil cylinder to put a seal on the familycards that are not sealed at the time of issue due to which there is a misuse of the family cards by enjoying both the facility of kerosene from the government as awell as the gas.

thaks and regards
Ramesh

Indane Gas Bottle For Home — Non delivery even after booking of 10 days after 21 days.

My customer No.1426 & The Gas station is Maruti Gas, Tulsidham Char rasta, Manjalpur, Vadodara. I have booked on phone after 21 days one gas cylinder and even after passing 10 days over and above 20 days we have not received gas. Today also they say it will come tomorrow. Then the supply of whole month is going where? if it is not supplied in black.

We are having 6 persons family and the gas bottle emptied within 24 days. for that see following of Chennai

Please note the following

indane cooking gas
Posted:[protected] by P.THANGAVELU [send email]
Irregular supply
Sir,

At present, the practice of one monthone cylinder(domestic cooking gas) supply to a family is followed by IOC. This practice of supply is applicable only to a small family consisting of husband, wife and a child. The big family consisting of say five, six, seven members etc., are naturally consume more gas for cooking food and one domestic cooking gas cylinder supplied to this type of family will lost only for about 19/20 days. For rest of the days in the month for cooking, kerosene is also not supplied by the civil supplies department and the consumer is forced to buy Indane cooking gas cylinder @ Rs.500/- from outside agencies whereas the cooking gas price fixed by IOC is Rs.288/-.

When contacted IOC customer cell, Teynampet, Chennai, requesting to supply one cylinder once in three weeks, the official attended the phone said that for one ration card, only one cylinder will be supplied and in case if extra supply is needed in the month, additional ration card is to be obtained from the civil supplies department, by segregating the family members in the ration card.

Is it in order or is it possible to get additional ration card by segregating the family members if the family consists of husband, wife and grown up children?

Will IOC domestic cooking gas division, Chennai, will help me in getting supply once in three weeks?

I surveyed the domestic cooking gas supply market and shocked to note that everywhere in Chennai Indane domestic cooking gas cylinders are freely available for everybody who gives an empty cylinder and paying Rs.500/-(actual cost of the cooking gas is Rs.288/-) for getting the full cylinder and thus the genuine Indane customers are compelled to face difficulty.

Will the IOC authorities take remedial action to help these genuine Indane customers?

Domestic Cooking Gas — irregular supply

Sir,
My consumer No.25740, Supplier agency- Ganesha gas agencies,
Annanagar west Extn., GEMS FLAT
Gas supply is min. 10 days after booking & supply office also reply to deliver after 10 days.Repeated request is of no effect. Kindly tell me the min days to deliver gas.Is it possible to change another distributer for the convenience.

sir
my name is ch.lakshmi. i am coustmer in BINDU SREE INDANU SERVICE (CODE:125536).AGANAMPUDI, VISAKHAPATNAM. MY COUSTMER NO.4077, SERVICE NO.2771442
i was booked my gas in last month 15. up to now they cant give the gas. when i am asked they told very rood answer.
SIRthey can be sell the gas in black at higher rates but there i no gas for normal suplly. i[censored] ask abut this unfair then there is no answar. and if there is further reasoning by consumers then there is misbehaving by the workers at the gas service. they don't want to listen any thing.all is to be faced by consumer we face...we question...and we get insulted by the workers we also get less gas in cylinders. no body at the center provide. complaint latter & complaint no.. for misbehaving.please visit and take action on that agency.

Indane Gas Cylinder — irregularly supply

Dear sir,

i am customer of your company my consumer no. is : 23489

i have log a complait at your company " abhilasa gas agency" rajkot, gujrat on 30.12.2008

i also followup with them but till date 05.01.2009 i have not recived any proper reply from them
they were not respone give to customer, i personaly visit to your gas agency office 3 times
but they tell always lie " like today, tommorow, after three days, after twodays deliverd, they werw always
different difrante suply time given,


i am suffering mently&economicaly, so i requested to kindly solved my problem urgent basiss.


thnks
chandan pandey
contect no. [protected]

irregular supply of cylinder from M/S Indian gas agency wardha, maharashtra

Sir We will not gatting the cylinder on regular time
1)book cylindre after 21days
2) wait for 20 days
3)take receipt and collect the cylinder from MIDC (No home delivery)
4)no truck came from washim that why come tomorrow

Indane Gas Cylinder — Irregular supply of gas cylinder

dear sir
I sh. shiv sankar dass booked my cylinder dt-22.04.2009, my consumer no-ms 5910.Our gas agency name MAA SHEETALA GAS SERVICE WHOSE CODE NO-9103833. OPP.SEC-14, OLD DELHIGURGAON ROAD. But till date he would n't delivered gas .He is alwase trust customer every month. This is my fith time compain . Their for I request to you for doing need full action for further beter service to us.
thanks
shiv shankar dass.

Dear sir,

I have booked cylinder on 21.09.09, when i book the cylinder agency told me that i will get within 10 days, Agency sri Guruvayurappan Services, Kodambakkam, chennai -24,

now agency told i will get only after one week, now my second cylinder also going to empty, i personally explained and requested, but they are giving proper reply

my customer no.53515

pl advice and your action pls

regards

S Muruganandam

M/s P L Gas Service, Lake Pally, P.O.Boral, Dist.24-Pargs(S), (Phone No.[protected]/1581) is degrading day by day. I had done a booking for domestic gas cyllinder on 29/10/2009 vide their entry no.14857. But they have not delivered it to me till now(19/11/2009).Whenever contacted on phone, they assure me of sending the cyllinder by next day.Some times they don't even receive the phone.They do the same thing each and every month.When they deliver the cyllinder, they mention my booking date on the bill receipt, without mentioning the actual date of supply. In many cases I have noticed that they deliver the cyllinder to people who have done booking later( after my booking date).

Indane Gas — irregular supply of gas cylinder

Respected sir

I, Dr. Rajesh kumar from defence laboratory,Jodhpur have indane gas consumer number:39155.I have booked my gas cylinder on first week of november 2009 but still it have not been supplied till today.

Indane Gas — gass cylinder not delivered

I have booked the cylinder on 25/02/2010 by computerised.
gas consumer no is 3525

address : 3/A, GALI NO:1
DABRI VILLAGE, POST: PALAM NEW DELHI-45

I G.THARAKA SURESH having gas connection at madhavi gas agency, shaikpet. my consumer no 92919 every time this dealer take time to deliver filled cylinders minimum 15 days after booking.not only my problem most consumers facing this problem freqently in this dealer.secondly invoice date & delivery date gap is one week this for ur notice.
kindly enquiry about this agency and take openion to all consumers of this agency take action against him and do best services to custumers.this booking counter also very worst they shut down the grills in between grills windows gap only we talk to executives this looking like a 20 years back days.y r u encourage this type of dealers we don't know wheher ur company officers visit this office or not I don't know.
thanking u
ur costumer
g.tharaka suresh
v.editer, Z TV

Dear Sir,

I am staying at Guduvancherry at Neelalmalngalam. I booked gas at Guduvancherry pattammal gas on 11th December 2007.
On 29th I asked about status he informed that you did not book the gas. I my self went and booked and he did not accept.
Now he asked me to rebook it. Sir pleae in guduavancherry all are suffed by pattamal gas agencies. and they sold to tea shops and hoteld at Rs.550/- and they are not giving to houses. Please take immediate action and solve our problem

Now a days it is happening every where. The Company being a public sector one should immediately come forward with definite action.

agree.this agency never take phone calls.action should be taken against this agency.

Dear Sir/Madam,

I am staying in Mayur Vihar, Delhi area and this complaint is for my Indane LPG supplier ‘Roop Gas Service” Agency, A-1/23, New Kondli, Delhi-96, Tel : 22611839, 22619581, 22616375.

Problems which are facing due to this deficiency :
(1) Agency people don't pick up the phones and usually they keep the receiver off.

(2) after booking the cylinder and getting it after 15 days I am still unable to use LPG cylinder due to its leakage problem which I telephonically, personally informed to the Agency and making the meals by using Stove which is creating a lot of mental and physical harassment.

Details of Efforts to inform about the grievance to which the party has not responded :
(i) I telephonically booked my requirement for LPG on 29.02.2008 but it was not booked and then I went personally to the Agency and booked the same on 06.02.2008. After struggle a lot I finally got my cylinder on 17.02.2008 morning
(ii) But when I was installing the same, I felt some leakage for which I immediately dial the emergency nos. given on the receipt but not one responded
(iii) I personally went to the Godown & informed them for the leakage problem on 17.02.2008 and spoken to the Incharge of Godown and requested to replace the Cylinder. But they told me that their people are not efficient and they don’t check the seal of the Cylinder properly so therefore advised me to personally get the cylinder and they would replace it for which I refused them as being a female it is not possible for me to get down the cylinder from 3rd Floor and go to the godown then they told me that they would send the person for replacing the same.
(iv) Their delivery man Mr. Prince came to my house in the evening and after checking the seal and cylinder he himself found the problem of gas leakage and told me that they don’t have the stock now so he would get the new cylinder on the next day and replace the same.
(v) But next day also nobody came and I lodged a telephonic complaint No. 7, dt. 18.02.2008 but nothing happened and then
(vi) on 19.02.2008 I went personally to the Agency and spoken to Mr. Sandeep who introduced himself as a supervisor and also told me the same thing that he would himself come to my house to re-check the problem because the delivery man was from their godown and not from the agency which I really don’t understood.
(vii) Mr. Sandeep came to my house on the same day in the evening and again told me the same thing that today also they don’t have the stock and would send me the new cylinder on the next day i.e. 20.02.2008.

Now it is the 5th day and nobody came to my house or given importance to the major problem of gas leakage. I am still waiting for them and not able to move anywhere, I kept the cylinder in the balcony and don’t know what to do.

This agency is mentally / physically harassing their customers a lot. It is very big task for everyone to book the requirements on telephone as the agency people keep the receiver off so every time the consumer has to go personally to book the same and not even this but lot of time even the cylinder is underweight and when complaining for the same they give several excuses.

Hope that you will take an appropriate and strict action against this agency as soon as possible to avoid any major accident and save our life and interest.

i am not the only person who is facing this problem but lot my neighbours are also suffering this harrassment.

Thanking you,

Yours Sincerely,


(Ratna Mohnani)
W/o Sh. Harish Mohnani
Flat No. 100H, Pocket A-1,
LIG Flats, Mayur Vihar Phase-3,
Delhi-96,
Tel :[protected]
Mob : [protected].

My Complaint is with consumercomplaints.in, as i have seen that there are more than 25 complaint has been posted against "Roop gas Agency that they never picking up the Phone " in this site and the complaints are almost 6 month old but thr Problem is same.
now i have doubt about the site that "is any action is taken, on Posted comments????"

I am a customer having consumer no: RG 27026 with M/s Roop Gas Agency, Mayur Vihar - III, Delhi-110096 and the Phone numbers are[protected] and 22611839.

I had tried a lot on above mentioned telephone numbers; when I want to book a refilling of cylinders. But all the time those numbers are engaged or not answering at all. So I have to go to their office for booking of the same and this is very hard to go their office for booking a gas in each and every time in today's mechanical life. So please advise what is the permanent solution for this?

And get my booking registered for refilled cylinder at the earliest. Your prompt response/action shall be highly solicited. Please confirm the same.

Regards,

Rajesh KP,
Pocket B7, House No 43 H,
Mayur Vihar Phase III,
New Delhi – 110096
Consumer no: RG 27026

Indane Gas — refusal of cylinder for marriage purpose

Sir,

My self Sharvan kumar is consumer of indane gas, and on 22nd of Feb-2008 my sister marrige is going to be done, for that purpose I requried 5 to 6 gas cyliner and as per news of your in news paper I have come to know that, for marrige purpose one can get cylinder, but when I went to give a request to deliver the cylinder My Gas supplier M/S Anubha gas agency has refused that they are not awared about this type of news.So please let us know what to do, there is very short period is being left for marrige.
I request you to please place your order to anubha gas to deliver me 5 cylinder at least.
My consumer No. is 19570.

SHARVAN KUMAR

i want be marrige card with matter

v good

Hi,
I need Extra Cylinder I need The formalities to be followed to get the connection I will be thankful

I have Indane cooking gas connection with customer code 20058 and our gas agency is babarpur gas agency whose phone no is 22810334. we are 5 members in our family and having only one gas connection and gas company takes booking after 25 days after cylinder delivery so they are providing only one cylinder in a month. Last month they told us that the system has been computerised and we need to register our phone no first and then need to book gas by sms. we got our cylinder by sms booking last month but after that we send sms for booking then they ASKED FOR REGISTRATION SAYING YOUR NUMBER IS NOT REGISTERED AND THEN WE GOT SMS THAT YOUR GAS IS BOOKED YOU WILL GET CONFIRMATION SOON. after few days we again sent sms then also got same sms and finally we went to agency and they told us that sms booking is not working properly so we need to come to agency for booking every month like earlier.
we are a family of 5 members so we need atleast 2 cylindsrs in a month so we have to take one cylinder from market every month and it costs more than double. the gas company is not supplying more than one gas cylinder. we can't get new gas connection from same name and we can't take it frm other name as any oter person is not having pan card or itr or smthng like that.

So please look into this issue and let me know when i will get new gas connection of Indian Gas or what can i do to get 2 cylinders in a month.

My Consumer No:15827
My Father's Consumer No:6536

My Indane gas distributpr is MAPOSEE Indane Gas Agency IN TONDAIRPET , CHENNAI-81.

whose service is very poor and not even picking up the call,if v come in person and ask them,the respond toward's the customer is very bad.

The person is sitting their is asking as to give complaint and do what you can.

Intention of this Complaint is to rectify the mistake and to give good customer service to public

SERIAL Card No:4125666
SV NO:1685319
My Father's Consumer No:PG40735

My Indane gas distributpr is PUNIT Indane Gas Agency IN ROHINI SECTOR16, delhi-85.

whose service is very poor and not even picking up the call or many times of engage the phone, if v come in person and ask them, the respond toward's the customer is very bad.

The person is sitting their is asking as to give complaint and do what you can.

Intention of this Complaint is to rectify the mistake and to give good customer service to public.
this is not myself complaint all the members of this agency is very disturb. please take a action.

Sir/Madam, my consumer no. 21483, my dealer for LPG cylinder is M/s Bindu Shakti Gas Service, Hyderabad, has refused to book the cylinder from past two months, they are speaking on the phone very ir-respectable manner.

From the past two months they were accepting the phone call for gas booking, now they are creating problems and asking document details which we normally do not carry to the work place or office. This cause lot of inconvenience for us in furnishing the details. Hence I request the authorities to look in the matter and resolve the situation at the earliest.

How long the customer will sufer.

I am residing in Swadeshi, Sodepur and having Indane gas Cylinder. When I book cylinder every month Abhijit Enterprise gas Agency, G.T.Road, 24 Paraganas, Khardaha (Ph:25533455,[protected] is not deliverying Gas in time. I need to call minimum 3 times to get delivery of Gas.
For example I have booked a cylinder 22nd of September...but still date no luck of getting the cylinder. I have a small baby at home but who cares.

Please take immediate action on this issue.

Puneet Gas Service is providing worst service i n the field of gas supply. Every time I receives leaked cylinder and the same has been replaced after repeated requests. Today i.e. on 29-01-09 nobody is picking up the phone. My C.No. is 24049 and I have booked for cylinder on 21-01-09 and till date they had not delevered the cylinder. At the time of booking they said they there is a back log of 4-5 days. Kindly do something

Amritsar Gas Service, Dilawari Street Amritsar — Non delivery of gas cyclinder after 7 days of booking

I have booked my gas cyclinder wih the agency on 7 Dec 2007 and even today i.e. 13.12.2007 no cyclinder has been delivered to me. The agency is also in the habit not to attend the phone i.e.[protected]. Generally they put the handset off and if by mistake bell rings, no body attend the phone upto 3PM daily.

i am Indane Consumer who got the connection on
near Hanuman Madir dumdum kolkata
Distributor hv problem create to people u know that ? 60% percent Gas hv many hotel and black market.

Misusing the gas

Distributor of supply the gas cylienders (illegially) at 282 Hauz Rani, Ground Floor shop.

i am a consumer holder no. 23932 at surendranagar, gujarat and the name of distributor is "TAPASVI INDIAN" has been booked for refilling my empty cylinder on 30.12.2007 over telephone,now i was called on 04.01.2008 for asking the delivary status then they tell us that your booking will entry on 05.01.2008 due to my last delivary has not been over the 20days. then after when i called them,they are always commitment to be delivered your cylinder within a day or 2 days. today 18.01.2008 i was requested to booked my gas cylider refilling in my blue book then they are denaied to entry my request in the blue book. they tell me to note your request no in your blue book. my request no is 87220. sir, / madam please look into this mater and co-operate me .

I am Indane Consumer who got the connection in the year
2004-05. Initially i got only one cylinder at the time of registration. Since then I have been waiting to book another spare cylinder. But to my surprise everytime I go to the office they say it takes another 6 months. I dont know when that 6 months will end up because its been 4 years I am waiting to book for another cylinder.

My Agency: Kalpana Gas Agency, Kukatpally, Hyderabad
My A/c Id: 49060

I am Indane Consumer who got the connection in the year
2006. Initially i got only one cylinder at the time of registration. Since then I have been waiting to book another spare cylinder. But to my surprise everytime I call to the office at[protected], they say you will get the cylinder next month. I dont know when that month will end up because its been 03 years I am waiting to book for another cylinder.
Distributer's Name : Amritsar Gas Service
A/c Code No. : 42/01/0953
Dilawari street, Putlighad, Amritsar
Contact No. : [protected], 2400440

My Customer No. : A14119
My Address : 34-A, Rani Ka Bagh, Amritsar

Respected sir.

I am an indane Gas Consumer (No.02869) . From the beginning to till date I am experiencing very bad service from your agency in my locality. Their full address is given below:
SONARPUR GAS SERVICE (HARIDHAN CHAKRABORTY SARANI, P.O.SONARPUR, SOUTH 24 PARGANAS, CODE# 99192089/ PH#[protected]/24344232. The main problem is they are supplying gas cylinder with unnecessary delay and not at any specific time or date or even week. The main deliveryman namedMr.UTPAL MONDAL is very arrogant and harsh in his behavior towards the consumers. Not only he also demand Extra money .And also selling cooking gas in black rate. Many of the consumers of our area compulsory to purchase gas in black rate.
A person can purchase gas in black rate unlimited time .Deliveryman named Mr.UTPAL MONDAL selling cooking gas in black rate for HOTEL, CAR & OTHER COMERCIAL ACTIVITY, also he taking support wide ill eagle gangster's.
Sir kindly see this matter . and take necessary step.

Thanking you,
Chabi Sen (consumer no.02869)
Address. C/o. Krishna pada Sen, natunpally. sonarpur.
E-mail address:[protected]@gmail.com.

Indian oil corporation — Trouble Facing with Agency

I am a customer of this agency since 2005. Recently the M/s Yeshawini agency has handed over my membership to another agency called Benaka Agency which is very far from my residence WITHOUT ANY INTIMATION. After making several calls, I VISITED to Yeshawini Agency they told that my agency was transferred to Benaka agency. When I VISITED the Benaka agency they told that my area will not come under their jurisdiction and it will cover under M/s Yeshawini Agency's jurisdiction.

And they asked me to bring my documents to transfer my agency to Yeshawini agency. Again i VISITED to Benaka Agencies, they've given me transfer slip to Yeshawini Agency.

When i VISITED to Yeshawini Agencies again they told that you have to bring all your old documents like residence proof and other details.

When i asked M/s Yeshawini agency why you have transferd to another agency they were very rudely giving answer that this is like this only. goto hell like...

Why should I hear all these things without my mistake and because of their mistake i bound to make 5 trips to all these agencies. For every visit to this office i need to put leave to my office because general office timings and agency office timings are same. If any responsible person from IOC seen this message they may respond please (i hope IOC is an responsible organization). Lets imagine that both of your cylinders are empty and no GAS in your house and this Agency people are troubling you like this... (this is my situation)

Dear sirs,
It is very difficult for a common housewife to book the LPG to their dealer and get the supply without reminders.Although it is also difficult to replace the leakage cylinder even after reminders and still pending where is 48 hours has been passed.Even consumer is not knowing that who is the dealer/proprietor of the agency.
My dealer name is M/S suncity Indane, 11thChopasni Road, Jodhpur and my con.no.is 8746.

Will IOC authority will look into the matter?

Dear Sir,

I am customer of Victory Gas Service, Pilani Distt. Jhunjhunu (Rajasthan[protected],242430. My consumer number is 20843. After supply a cylinder Gas Agency do not book cylinder before 21 days and no time limit for supply cylinder after booking cylinder, therefore not only me almost other customers also facing same problem. I have talked to D.S.O. Jhunjhunu[protected] but he said post your complaint, he has not time to ask Gas Agency about it without a written complaint. I have talked to Shri Mohinder Kumar, A. M. LPG Jaipur on his mobile number [protected] but he also said same thing “I will talk to him” and this is not proper response. As an Area Manager why not he like ask to Gas Agency for arrange a period after booking a cylinder. Here gas cylinder rate is 302.35 and Gas Agency receiving 303 from customers. Why gas agency getting excess money from customers? Why not round off amount? This is not much money for a customer but this is too much for agency if an agency supply hundreds cylinders per day. I hope you will look into this matter and solve this problem.

I am agree and this is fact.

Shaheed Subhash Gas Service
Opp. Police Station G.T. Road
Shahdra-110032

Connection No. 38813- Jitender kr. Jain
A/10957 Gali No. 7 Subhash Park
Delhi-32
Phn. No.[protected]

Staff of Shaheed Subhash Gas Service has been very irresponsible in catering to the needs of consumers. When we call them to book the cylinder they either do not pick the phone or they abuse the people who call them for booking. On reaching them personally they misbehave and treat as if beggars has come to their doors. It seems as if they are into black marketing of our cylinders that they don’t have cylinders for the consumers.

We have already send our comlaint across two officers- Area Manager V. K. Verma and State officer B.S. Giridhar but still no action has been taken.

I request you kindly look into matter and check if they are involved into black marketing of our cylinders. It is not our problem but several consumers are being haunted by them. So with one great action you can help many o[censored]s.
We hope we will not be disappointed by you.

Thank You

13th Jan 2008

Consumer No.KLG-5718.Kleen Gas,Bhubaneswar,Khurda,Orissa.
The dealer is telling that sort supply of gas for which there is delay in supply.Actualy he is doing black & not suppling the consumers in time.I have lodged a complain about 7days back but no action has been taken.Either you people are ineficient in administration or you are there to give trouble to the consumers.Your Bhubaneswar peole are in efficient & they are helping the dealer to give trouble to the consumers.If reply is not recived within 3 days then I will be forced to go to consumer court.

Consumer No.KLG-5718,
Dealer-Kleen Gas,Bhubaneswar,Khurda,Orissa.Regularly iregular in supply of the gas.Local office is not taking any action.They are associated with the dealer.Immediate action is requested.

Indane LPG — Undue Delay in supply

Against M/s Sushma Gas Service,(Indane LPG Dealer)
C-11/36, Kaveri Path, Opp. Mansarovar Stadium, Mansaroavar, Jaipur.

Ref. : My Consumer No. T4133

Dear sir,

I am having following complaints against him

1. Undue delay in supply.
2. Misbehave
3. Not attending phone calls
4. Black marketing of LPG

Regards,
Yogesh Sharma
C/o Sh. Ram Prakash Sharma

I am a consumer of kleen Gas . Sorry I can't mention here my consumer NO. Because .Incase they no my conjumer no Then I am always facing delay service by them. Since two months I am trying for second cylinder but till now they don't helpme in this matter. This time I am gook 21-01-08. When I asked by phone . "Today you get"

INDANE LPG — Undue delay

The LPG in consumer No 1759 with MA kirupa Agencies In Annanagar West Extension Chennai 600101 is delivered with undue delay. This happens very frequently.My booking with no 240 a month back still remain undelivered. Reminders for the past 2 days had no effect .Reason attributed is bill missing.

indane[lpg] — unusual delay in supplying gas cylinder

dear sir,
my consumer no is A15953 with agnihotri gas service at sector-37, noida.i booked on 06 jun 08.i reminded twice, but it is not supplied till date. on the other hand HP gas distributor supplies gas in one day of booking. Ithink u have given them more customers than they can handle.pl intervene.
yours sincerely
a.k.basu[wg.cdr.]
12 jun 08

Indane LPG Gas supply — Harrasement and irregular supply of refill gas cylinder

Sir,
I am a Indane gas consumer ang my consumer No. is 2842 and concerned gas agency is SHANTI INDANE, WZ-427, Sadhnagar. Gali No.-18K Palam Colony, New Delhi. The agency harrases all the ways in booking and supply of refilled gas cylinder.First of all they do not lift the phone or keep aside if lifted. If booked then non supply even after repeated requests.I am waiting for the last two months.They even don't honour the the booking done at 1260 where I booked there also on Jul 23, 2008 with booking number 5 and subsequently booked at later dates with booking no.6 and 7(on Aug 1, 2008). The ageny has not responded till date. I request for immediate supply and stern action against the SHANTI INDANE, WZ-427, Sadhnagar. Gali No.-18K Palam Colony, New Delhi including removal of agency's name.

I am a consumer of Indane LPG having consumer No. MG-3504 at Rayagada( Orissa).The prioblems with the distributor at Rayagada M/s Maa Majhi gouuri Indane is also same such as
1 Undue delay in supply.
2. Misbehave
3. Not attending phone calls
4. Black marketing of LPG -use of domestic LPG in every hotel/hosted/restaurants.
5 -Non acceptance of second booking on the plea of 21 days gap of supply althoug the supply is abnormaly delayed for about one month of booking date.for example
I request to redress my greivnces and to take action taken against the distributor and make me available refills intime.
Anurag kar,
Asghok Nagar, Ist line,
Near OMP,
At/po/Dt. Rayagada ( Orissa)

I fully agree with the complaints of KLEEN GAS, at BHUBANESHWAR. They are the worst dealers I have seen in last 20 years. They are affecting the reputation of INDANE, from which we received excellent service before going to KLEEN GAS.

Gas cylinders — Gas cylinder is very delay

I am Dattatray Vartak & Gas consumer no. 614662, I have booked gas on 03.10.2008 but still on 13.10.2008 not getting deliver. we have only one cilender & cylinders not getting on time it is always delay from u r side, pls send as soon as possible.. and your phone lines also always angaged solve this kind of problems earlier

Indane Gas — iregular supply of refill gas cylender

Respected Sir,
I am the customer of indiangas of puttaparthi indiangas (prashanthinilayam-)pin-515134 &Tele no=[protected].
my customer no-7246. they never lift the telephone.they always supply gas after one &one &half month.when customer goes to the agency they are not give the proper answer.I have no an idea for the agency code so i an given tele phone.so you try there tele no.I am listining that they sell the gas cylender to hotel.& give us lotoff trouble.All customers faceing to much trouble from them.it is my requst do some thing in this things.

KAMLESH

LPG GAS Indane — delay in supply

I have booked lpg gas cylinder on 4.11.08 at chintamani super market puthur, Tiruchirappalli 620017. They informed me over phone that bill for this has been raised on 11.11.08.But till now i have not received the gas. My consumer no. 15172. When i phoned them they say that to day delivery will be made.When contacted the delivery boy on 19.11.08, he told that he got the bill to day and delivery will be made to day(19.11.08). nothing happened. Again when I contacted the shop, on 20.11.08 they say that to day we gave the bill and you will get the gas to day.

pl look into this.

kanthan

INDANE LPG GAS Cylinder — extreme delay in supply

To begin with the booking itself is accepted 25 days after the last delivery. Thereafter no fixed date of supply is given. We were simply told the supply is likely in a week or 10 days perhaps even beyond!So here we are today ... stranded with an empty lpg cylinder wondering when our next meal would be cooked in our kitchen...thanks to the most horrible service by our gas agency Ms. Madhu agencies in Bangalore !! Someone plzz help !!

Indane Gas — too much delay by agencies

Actually I have booked cylinder on 18nth of last month and today it is 04th december and till now I did not get it. When we call the agencies the response from them is so worest and literally scolding and we are literally begging them. I heard but there is no proof that they sell it in black and later they adjust.

It is

BHasyam gas agencies
Arcot road,
Kodambakkam.

If somebody can take an action and make them in strict delivery, I feel very happy

I too experienced the same problem with the distributors many times. I regret to make any comments on these type of complaints because nothing is going to happen or any good reply/result.

Indane LPG — Delay in supply of gas

Dear Sir,
cylinder booked on 25.02.2009 but supply not given even after repeated request till date.

Regards

vivek Mukherjee

I fully agree with the complain against KLEEN GAS, at BHUBANESHWAR. They are the worst dealers I have seen in last 5 years. The behabior of the owner is very rough.I got good response from both Noble Indane & Bhubaneswar Gas agency since last 4 and half year, but it is unfortunate to say that due to your auto chnge of area I came under KLEEN Gas and suffering a lot.

The rashmi rathi gas agency of k sector kankarbagh(800026) has the rule to file a new order after 21 days of previous delivery. and when the order is done they dont give gas cylinder for about 20 days.This is becoming a regular practise and now it has become a very pathetic problem . Inspite of several reminders also they dont keep thair service up to mark. kindly check the problem and sort it out as soon as possible.

Actually I have booked cylinder(double bottle) on 18nth of Dec.2008 and today it is 25th june2009 and till now I did not get it. When we call the agencies the response from them is so worest and literally scolding and we are literally begging them.
It is
priya gas agency
Defence colony
new delhi

fully agree with the complaints of KLEEN GAS, at BHUBANESHWAR. They are the worst dealers I have never ever seen in last 20 years. They are affecting the reputation of INDANE GAS.

shahid subhash gas to phone no. .pl.soon

how is you shahid subhash gas to phone no. .pl.soon

how is you shahid subhash gas to phone no. .pl.soon

FROM,
A.M.RAMAKRISHNAN
THIYAGARAYA NEW STREET NO ;2
COIMBATORE-641 001

I AM HAVING CONNECTION WITH SURYAA GAS SERVICE, COIMBATORE MY CONSUMER NO IS 24998.I HAVE GIVEN MY NUMBER ON 08.08.09FOR REFILLING., THEY HAVE NOT ISSUED CYLINDER SO FOR 17.08.09.
AND ALSO I WOULD LIKE TO INFORM YOU THAT IN THEIR RECEIPT LETTER THEY MENTIONED THEIR OFFICE TIME IS 8.30 AM., BUT THEY ARE NOT LIFTING THE PHONE UPTO 9.00AM.
I WANT TO KNOW THAT MINIMUM PERIOD REQUIRED TO REFIL ANOTHER CYLINDER

m/s kleen gas, lpg gas — zero service

i am a customer of indane with customer no klg 10969 and have been registed with gas agency m/s kleen gas 26-scr, kharavela nagar bhubaneswar, orissa. (telephone No[protected], 2391120, 2391222, 2542241 & [protected]) . i am have book the gas cylinder since 30days but till date i have not received the booked gas cylinder in between my 2nd. cylinder also got empty i am facicing a lots of problem from your above agency, no one pick ups the phone/ it is always busy / also visited personally, Everyday they are saying you will get tomorrow but tilltoday i am very much harrased. please do something if possible chage my agency.
dealer code 89170432

p k pal [protected]
[protected]

i am a customer of indane with customer no klg 10969 and have been registed with gas agency m/s kleen gas 26-scr, kharavela nagar bhubaneswar, orissa. (telephone No[protected], 2391120, 2391222, 2542241 & [protected]) . i am have book the gas cylinder since 30days but till date i have not received the booked gas cylinder in between my 2nd. cylinder also got empty i am facicing a lots of problem from your above agency, no one pick ups the phone/ it is always busy / also visited personally, Everyday they are saying you will get tomorrow but tilltoday i am very much harrased. please do something if possible chage my agency.
dealer code 89170432

p k pal [protected]
[protected]

I can't mention my consumer no.because I don't want to be harrashed & victimised by the dealer, Kleen Gas Agency, BBSR.
I am a consumer of Indane Gas Agency since last 24 years. I have never seen such an worst dealer, who treats his customers like the servants of his godown. Due to your auto change system, I came under this Agency from Bhubaneswar Gas Agency, who is really a genuine party.
Right from the first month, I have been harrashed by Kleen Gas Agency. Never the party supply the gas before 15 days, that to after no. of reminders over phone. Whenever you try to contact, their phone remains busy.
This time they have crossed the limit by not supplying the gas even after 22 days of booking for a gas. I have all authentic documents to prove my alligations.

Dear Sirs, I complained regarding non attendance of Kleen Gas worker to my residence for rectifying my leakage and nonsupply of filled in gas cylinder in response to my booking No.417 Dt.02/09/2009.
No person has yet come to my house. My Domestic Consumer Card Serial No. is klg16743.
Yours sincerely,
Mohammed Quamruzaman
Plot No.200C, Mahadev Nagar,
Jharpara, Bhubaneswar-751006
Cell No.[protected]

Indane LPG — Insuffiency In the supply

Sir,
I am a resident at Kanjiramattom near Ponkunnam and have taken gas connection from Mary matha gas agency Ponkunnam. There is no gas supply in this area for the last two months which causes a lot of sufferings. We doubt that the agency is black marketing the filled gas cylenders for making unlawful gain. They dont even bother to attend our call.
Sir we humbly pray that your goodself to look in this matter very urgently so as to save us from this dilema.
Adv.Mathew George
Nedumthakady

Dear Sir/Madam,

In my residential area many of the working professionals using Indane LPG as fuel for their car by transfering the LPG in to their gas setup provided in the car. So if i want to file a complaint against i am in need of the nearest dealer contact number (The main thing is that some of the dealer make money by this fradulent thing). Kindly mail me the contact no. or the mail id.

Regards
Sugumar

Sir,
i want to know Now what is the charges of booking a new connection having double cylinder and one cylinder also.
kindly inform me as soon as possible in my mail-id or in my Mobile ([protected])


With Rgds..
Manash Jena

Gas Agency — Too much of delay in supply of indane gas cylinders and putting customers in trouble

Too much of delay in supply of indane gas cylinders and putting customers in trouble

Dear Sir,

We have Indane Gas connection in my mother's name SRINIVASANconsumer no. 23348 with shree Venkateshwara Indane Gas Agencies,No:5/41-1 taluk Office Road,Hosur-635109

The above shree Venkateshwara Indane Gas Agencies delays too much to supply Gas cylinder to us and takes nearly 20 days to supply a Gas cylinder from the booking date. We have singal Cylinder Connection,Most of the time we are running short of Gas cylinders and we are in trouble due to too much of delay in Gas cylinder registration and supply.

WE ARE IN TOO MUCH OF TROUBLE THAT WE HAVE NO GAS CYLINDER TO COOK FOOD MOST OF THE TIME BY TOO MUCH OF DELAY IN SUPPLY OF GAS CYLINDERS

CAN INDANE GAS TAKE CARE OF ITS VALUABLE CUSTOMERS ?

Thank you

Indane Gas — Excess Delay in supply of Refill

I had booked refill on 2/2/10 (Booking No.696) at Ekta Gas , Roorkee ( Haridwar) , but still after 15 days it has not been received.This is the case of every month.

This gas agency is not attending the customer complaint , either by not picking up the telephone or giving excuse that deliveryman has not come.It seems that they are selling these refills in black at higher prices.

Indane LPG Gas supply — Delay

I booked LPG cylinder with IVR no.1260 on 6/2.Dely was made on 18/2 though the dilivery slip is dated 15/2/2010.The cylinder is nit weighed even after we demanded and the delivery man was very rude.
Our dealer is Qutub gas agency in VasantKunj , New delhi.(consume no.QG789)
His telephone is always busy and not possible to talk.Also his e-mail I sent has bounced.

I also face the same problem. I would like to add few more thing about the agency. whenever we call frontoffice, someone picks up and says some random date for delivering the cyclinder and they are very irresponsible people.

Due to the late delivery after 10-12 days, of booking for the Gass cylinder. For which as consumer we are being harassed and nobody male member is in my family to provide the gas cylinder from the Indian Gass counter regularly for which my old parents is being in problem repeatedly. So kindly solve this problem with out any hesitation.

Sir,
I am resident of Bhubaneswar, orissa. I am a Central govt. employee and need of a new gas connection. since last six months I have ran pillar to post for a connection but in vein. Kindly advice me what to do in this regard. Note that I am a new person to the town and how it happens that a company is not supplying new connections inspite of the huge demand. whereas one can obtain a cylinder in black by providing Rs.200/- more per cylinder. I will be help full and great full to every body if somebody can help to get a new connection from a reputed LPG company.please email me the details to my id or to my mobile [protected].
Thank you.

kleen gas bhubaneswar,LPG distributor — delay in supply

booked on 25.6.10.Not yet supplied.COMPLAINT MANY TIMES BEFORE THE OFFICERS ,REGIONAL OFFICE,BHUBANESWAR.NO STEPS TAKEN TO ERRADICATE THE PROBLEM.

KLEEN GAS! HORRIBLE DISTRIBUTOR...I WONDER WHAT THE INDANE GAS AGENCY IS DOING! INSPITE OF SO MANY COMPAINTS EVERY DAY THEY HAVEN'T YET TAKEN ANY ACTION. THEY TAKE A MONTH TO DELIVER ME GAS, THAT TOO IF I KEEP CALLING THEM EVERYDAY!!! HOW MUCH MONEY THEY WANT TO MAKE BY SELLING THESE GAS CYLINDERS IN BLACK. WE ALWAYS FEEL SO HELPLESS WITH ALL GOVT. AGENCY. I GUESS WILL HAVE TO REPORT THE CONSUMER CASE!!! OR MAY BE PUT AN RTI AS TO WHY THERE IS SOOOOO MUCH DELAY TO RECEIVE A CYLINDER!!!
THAT ALL I CAN DO...EVERYTHING ELSE HAS FAILED...
PRIYANKA RATH...DISGUSTED KLEEN GAS CUSTOMER
BHUBANESWAR

Dear Sir,

I booked my Gas on 3.08.10 and its been one month 2 days and its not delivered yet. My booking no is 522.
Anytime we try to contact the nos... its not available. The line is always busy. May be the person out there need a vacation. After which he would not keep the receiver down. I understand that part.
Can someone please guide what is the best option now. Why is the service so bad. isit because that Indane gas provides the gas two hundred lesser than the black market.

The monopoly and bad service is absolutely tolerable. please guys show some good customer service.

Thanks if anyone respond.
D N Patra

Dear Sir,

I booked my Gas on 07.10.10 & booking no is 1327 at home delivery. The agency (Global Indane since transferred from Alaka by your organisation) shown his delivery date on 08.11.2010 without delivering the cylinder. No body of my home had signed the counter foil of Gas Delivery slip. I talked over phone several times by then and as per promise they have not delivered the gas till to date and deferring their dates frequently for supplying. I have never been faced such type of problem while my consumer number was with Alaka, Unit-II, Bhubaneswar.

Kindly sort out this problem and deliver the gas immediately.

S Pattanayak
Consumer No. A 15535

LPG GAS CYLINDER,INDANE — UNDUE DELAY

We are using Indane gas stove,it was informed during booking that it would take 45 days for us receive the gas cylinder,waht is need for this undue delay,please find out and slove our problem,my address is Dr.Jawahar nagasundaram,3cd,kesavaa residency,anandha avenue,trichy -620002.my indane gas agency address is Rockfort gas agency,old karur road,west chindamani,trichy,620002.my gas connection number is 30875.kindly help all o[censored]s get regular connection

I have booked the LPG cylinder Cust. no. m-2015 on dateed 11.11.2010 in the agency M/S MURAD NAGAR GAS AGENCY. ADD. MURADNAGAR DIST. GHAZIABAD, UP . 201206 I Called them everyday but no response on behalf of agency and saying that delivery will be made within one or two days, but we have not received the same till now. I have been fed-up by placing many complaints. No action has been taken agst my complaint.

Kindly take action agst the responsible staff . Otherwise i have to legal action agst agency.

Thanks,

Mahesh Chand Sharma
[protected]

Indane Gas Agency — Extreme Delay in Issue 2nd Gas Cylinder

This is in reference with my application for issuing me 2nd cylinder was given to my Indane Gas Distributor namely "Indore Indane - Khajrana Road, Indore" contact no.[protected]. I have applied for 2nd cylinder 1 year back and still I have been told to wait till May'2012.

I want to know that is it so problem of stock to issue second cylender to any of the customer that he has to wait for the same for 18 months. Pl. revert urgently as I am forced to go to consumer court for justis on this issue.

I can purchase it from BLACK MARKET @ Rs.4000/- by your team but why to go for it without any reason.

Regards

M/s Shaheed subhash gas service — Non Providing LPG gas cylinder at time.

r/sir

this is suman kr. sharma s/o shri badri prasad sharma r/o 4649/173 new modern shahdara, delhi - 32,
here i want to register my complaint regarding home LPG gas cylinder, for which the gas agency (m/s shaheed subhas gas servise shahdara,) agency license no. - g/nc/dl/06/308(g20976), is not providing gas cylinder at time, & consumers hav to wait for more then 4-5 hours, they say that cylinder truck had come & cylinder has finished for the day, and come the next day, we all are in problem due to there nonsupporting behavior. please take necessary steps regarding this problem.

thanking you
suman kr. sharma
gas reg. no. - 29504

INDANE LPG (DOMESTIC) — DELAY, DIVERT, IRRESPONSIBLE

Indane Gas distributor: Sridhar Gas Service, Alandur, Chennai- 600016.
Consumer Name : A. Rajagopalan, Consumer No.22307 contact No.22314180
more than a months Period cylinder not supplied.(bill date 1.2.2011)
Phone calls not attended wantedly / not responded (more than 25 calls)
Personal visit not replied properly (7times visited)
2 cylinders empty for the past 10 days
every time convinced and entry made in their register / computer.

Dear Sir,
i had booked my gas on dt. 16.04.11 & booking no is 3955 . My consumer no is A-38052 ( Global Indane, Bhubaneswar) . Since today gas is not delivered. After several phone call they assuring me delivery of gas but in vain.
Kindly see this matter.

Santosh Kumar pani
Jagannath Vihar
Bhubaneswar.

Respected Viewers/ consumers of Indane gas Agency Padmarao nagar,
I would like to say that this agency is owned by the Late.Gongi Reddy Mohan Reddy, Freedom fighter, domal guda Hyderabad.
He has only the son named G.Satish Reddy and three daughters(1) Mrs.Indira Devi, (2) Mrs. Neeraja Devi (3)Mrs. Aravinda Reddy were the daughters .The agency got under the quota of Freedom Fighters quota by Late.Mr.G.Mohan Reddy.
But Mrs.Aravinda Reddy, Mrs. Indira Devi, Mrs.Neeraja Devi were the daughters of the late. G.Mohan Reddy fradulently and cheating the Mr.Satish Reddy taken over this gas agency and running under the name of Mrs.Chandrika Reddy. Mrs. Chandrika Reddy is a daughter of Mrs. Indira Devi daughter of Late.G.Mohan Reddy.
The property is acquired by cheating and booking a criminal case on Mr.Satish Reddy. By all the above daughter and sisters. The details are Mrs.Aravinda Reddy, W/o.K.Prabhakar Reddy Addl.S.P.police department at habsiguda, Street no.7.[protected]. Mrs. Neeraja Devi daughter of late. G.Mohan Reddy Cell:[protected] and her son Mr.Sushruth who is working as a captin in indian airlines cell:[protected] and His father name is Mr.B.Surender Reddy [protected] R/o.1-2-597/26, domalguda, Hyderabad and Mrs.Poornima Reddy, daughter of Mrs.Indira Devi : Cell.[protected].
So I request you to note down these cell numbers for your kind consideration for further contact .
Lastly the main kingpin of this problem is lies with Mr.B.Sushruth [protected] and his mother and father Mrs.Neeraja Devi [protected] and Father [protected]. further future correspondence please.
Yours sincerely

Dear Sir,
Due to the late delivery of Bhubaneswar Gas Agency, Lewis Road. Two Gas Cylinders are kept pending after due payment. I had been to Bhubaneswar gas Agency thrice timebut they are telling sending today. but i have not received as on date. Can you impose penalty on them to control Black Supply of the Cylinder? or should i proceed for a consumer case?
Why this harassment to all the costomer?



Mr. P.K Das
BJB Nagar
Bhubaneswar

DEAR SIR,
I AM CUSTOMER OF SEKHAWATI GAS AGENCY JHUNJHUNU (RAJASTHAN)AND MY CONSUMER NO.50469 I AM RECEIVED LAST CYLINDER ON 26/08/2012 AND AFTER 21 DAYS I AM TRIED TO BOOK MY GAS CYLINDER BY PHONE AND PHYSICALLY BUT NO RESPONSE FOUND FROM THIS AGENCY AND NO GAS CYLINDER RECEIVE TO TILL DATE.
KINDLY SHORT OUT MY PROBLEM AND DELIVER THE GAS CYLINDER IMMEDIATELY.

WITH REGDS
MANIRAM
CONSUMER NO.
50469

Without permission Transferred my connection

Dear sir please action my distributor magadh enterprises (gas agency) patna without my permission my gas connection consumer no 1971 transfer to another person please stop connection Transfer

Delay over one month LPG GAS Cylinder Delivery

I booked for refill supply of LPG Gas cylinder on 24.10.2014 vides ref no 900059. Today i.e. 47 days is over but no cylinder get for my residential house.

late delivery gas cyclinder

consumer:00745, consumer name :chandan kumar, please send gas cyclinder.

delay in supply of cylinder,by rendumoorthy indane,kottayi

my booked cylinder on 6.10.14 was sanctioned on11.10.14 the agency informed me on 13.10.14, till today I havent received my gas.the deliveryman is deliberately delaying it. Can u help me to get my cylinder by tomorrow.

Dear Sir,

Transfer of connection
Consumer No. 4891, feedback is LPG 6987
At R.R.S.K.V.S., 4, BHAWANI SINGH ROAD, JAIPUR, 302001
[protected], 2740684


Above gas connection was in name of my mother she expired on 13.02.2000 I want
This connection to be transferred in my name there is no other legal heir

Please inform the documents required and where to be submitted in Jaipur

Thanks & regards

Fateh chand

p.s. we still await your response

Dear Sir,

Transfer of connection
Consumer No. 4891, feedback is LPG 6987
At R.R.S.K.V.S., 4, BHAWANI SINGH ROAD, JAIPUR, 302001
[protected], 2740684


Above gas connection was in name of my mother she expired on 13.02.2000 I want
This connection to be transferred in my name there is no other legal heir

Please inform the documents required and where to be submitted in Jaipur

Thanks & regards

Fateh chand

p.s. we still await your response

Ambika Gas in coimbatore — Delay in delivering

HI,
This is Thiayagarajan from coimbatore in Tamilnadu, were we have a gas connection which not been delivered properly and i have stress them to give a single gas, i have to call 5 to 10times to get a single gas, i have go down there for several times to get a single gas

gas booking no receft

Sir

I have booked a cylinder (Refil) on 19th december, they said that the refil will reach you with in three days. after one week again called and informed the same, but they told that not booked, and again booked and informed that will send with in two days, but till date they have not supplied (22.12.2007). which affects our normal life. for the past two days we are begging each and everybody for cylinder.

My consumer Number is :32133 - Mukund Gas
Bharkat pura,hyd,phone no.040:27566343
Will you please intervene and resolve the peranial issue once for all.

Thanks

K.Srinivas Rao
Librarian
1-8-747/11/45
Sanjaynagar,Bagh lingampally
Hyd-44.

i have a conection of indian lpg at J P Gas agency Hissar consumer # j 3017
verry sorry to say they are giving supply verry late thear comments are jaldee hai to a ke ley jao nahi jab udhar tunn aeygee to bhej dege
kindly take care thanking you
NEERAJ Khera 611/17 Krishna Nagar Delhi Road Hissar Ph[protected]
cell [protected]
[protected]

dear sir,
It is regreat to say you have no control to your suppler /distributer.I have the gas connection to your gas agency Ms CITY LITE at Barasat recently I have booked my gas refilled booking vide docket no150 dated 01 01 2009 and my consumer no is TCT 2208. no action has been taken after repeated request.
I shall be happy if you send your vigilence team and find out that why they donot hand over the couterfoil to customer.I have no other complaints but set right the system as good citigen.hope my request will be honoured.
Regards

It is regreat to say you have no control to your suppler /distributer.I have the gas connection to your gas agency Ms CITY LITE at Barasat recently I have booked my gas refilled booking vide docket no150 dated 01 01 2009 and my consumer no is TCT 2208. no action has been taken after repeated request.
I shall be happy if you send your vigilence team and find out that why they donot hand over the couterfoil to customer.I have no other complaints but set right the system as good citigen.hope my request will be honoured.
Regards

lindane — transfer of gas connection from father to daughter

Sir i am using indane gas for the past 10 yrs which is in the name of my father. Now i want that to be transferred to my name. So please guide me what should be done for this and the procedures to get it done.

ramash

Transfer of gas connection from father to daughter...
Dear concern,
I am using indane gas for the past 7 yrs which is in the name of my father. Now i want that to be transferred to my name. So please guide me what should be done for this and the procedures to get it done.

Beena negi

TODAY ON 7/6/08 FROM QUILON GAS SERVICES ONE MR.SALEM
DELIVERES GAS AND CLAIMED MORE TIPS AND BEHAVED BADLY
TO MY WIFE.TAKE ACTION AND MAIL ME

ADV.BALAJI.N.R.

I am having a Consumer No. 05972 with the Shrinath Indane Gas Seva, Banna Devi, Near Gandhi Ashram, Aligarh, Phone No.[protected], Mobile No. [protected], It is their rule/practise that a new cylinder booking is registered after 22 days from the date of delivery of last cylinder. So, following their practise, we booked for new refill on 03/06/2008, vide booking No. 197, but after elapsing 10 days further, I enquired on 13/06/08 for my new refill over telephone. They said that another 4-5 days will require to deliver the said cylinder and may be taken more time if we don’t receive the supply from Indane. That is lead-time will stood as -22 days + 10 + 5 = 37 days or More. It is very unfortunate to note that a fresh cylinder will come after 37 days or more. I do not know how a family can manage its cooking by a cylinder for 37 days. I want to bring this to the notice of appropriate indane authorities for looking into the matter and know the procedure for booking or supply.

Your immediate intervention is required to solve this problem being faced by consumers repeatedly.

Thanks & Regards,

Pramod Kumar

what mr.VICTOR DCRUZ has said is 200% true., nobody is there to tie a bell on these gas supplier CATS., we hav also gone through their rude behavior -answer- they think they are supplying gas for free.. first of all i request the main (lofers) govt bosses to cancel agencies who think they are above all,

THIS SUPPLIER :- NATRAJ ENTERPRISES HAS 2 BRANCHES,
ONE IN YELAHANKA HAS 30, 000 CONNECTIONS..
IF THESE BUGGERS CANT DELIVER ON TIME JUST [censored]OFF FROM THIS BUSINESS..

ONE HAS TO WAIT FOR 21 DAYS AFTER DELIVERY OF THE FIRST CYLINDER-THEN AFTER BOOKING WAIT FOR 12 DAYS -15- ...20.., , .., , DAYS SO IN TOTAL AFTER THE DELIVERY OF THE FIRST CYLINDERPLEASE WAIT FOR[protected] DAYS FOR THE NEXT CYLINDER,

NATURALLY GAS USED IN AVARAGE HOMES ARE OVER BY 20 TO 23 DAYS OF COOKING,
SO FOR ANOTHER 10 TO 15 DAYS WHAT TO DO,
THIS IS HOW THE ABOVE SUPPLIER WORKS..
IF LIKE MINDED PEOPLE JOIN TOGETHER WE CAN MARCH & CALL THE, MINISTER CONCERNED
& TRY EXPLAING HIM OUR PROBLEMS...
[protected]@in.com
[protected]

Respected Sir:

I have booked my cylinder about 40 days with IOC agency in our area, M/S Aparna Indane Services Puduppariyaram, Muttikkulangara, Palakkad. KGST#31113014, AND CST#31118014. PHONE #[protected] via computer booking through phone. I got the confirmation from by audio and now when I asked them to deliver the cylinder today (10/10/07), they told me that the booking was actually recorded at their end on 09/29/07. So kindly make arrangement for prompt service.

Dealers baith ke sirf paise kamate hai gas agency par aur lakon ki property bana lete hai ek chote se office mai se .kase possible ho sakta hai,person earning salary of rs.2000/- sirf teen saal mai 2 makaan,1 plot,2 cars santro and alto, 2 motorcycle shopping each day of thousands.
Bas logo ko khoon chus kar gas mai blackmarketing kar ke kaama rahe hai aur koi kuch karne wala nahi
Shri umesh kumar jo anand gas service par hai,koi bata sakta ki ek 2000/ Rs ki salary kamane wale ke pass intni property kaise aayi???????????????????/

Hi,

I am very disagree to k-2 International, he is not support to any coustomer with good behave.

Thanks
Rama (Sarita vihar)

consumer no 1454
Mangol puri New Delhi 110083
Ph:[protected],25476333
1.they never pickup the phone
2.do not diliver gas even after 10 day's of booking
3. the capacity of cylinder is less

your promptpersual over the matter is expected .
thanks

Dear Sir / Madam,

My Customer Id No. 1454 with HARI SINGH GAS SERVICE, RZ 914 PREM NAGAR, KIRARI ROAD, NANGLOI, DELHI-110041.

I am not able to book the cylender after makeing the continious Calls from Last 15 days. They pick up the receiver and put it another side. Iam makeing the contionious calls on these nos. 25476333 & 25470333. but there is no response at their end. it is not possible me to book the cylender everytime persinally. So Iam Facing Lots of problum.

I have complained so many times to the concern agency but they dint take any action on that metter.

Here i just want to tell you one that they gives the cylender to the vehicle onwer on higher cost and told the cunsumer that they have shortage of the cylender.


You are requested to plz. Book my complaint as well as booking of the same and take some strict action on that agency.

Your prompt action will be highly appreciated.

Thanx
Radhe Shyam
[protected]

Dear Sir / Madam,

My Customer Id No. 1454 with HARI SINGH GAS SERVICE, RZ 914 PREM NAGAR, KIRARI ROAD, NANGLOI, DELHI-110041.

I am not able to book the cylender after makeing the continious Calls from Last 15 days. They pick up the receiver and put it another side. Iam makeing the contionious calls on these nos. 25476333 & 25470333. but there is no response at their end. it is not possible me to book the cylender everytime persinally. So Iam Facing Lots of problum.

I have complained so many times to the concern agency but they dint take any action on that metter.

Here i just want to tell you one that they gives the cylender to the vehicle onwer on higher cost and told the cunsumer that they have shortage of the cylender.


You are requested to plz. Book my complaint as well as booking of the same and take some strict action on that agency.

Your prompt action will be highly appreciated.

Thanx

consumer no 13465
arjun enterprises munirka 17,DDA shoping complex
new delhi ,Ph:[protected],26104835
1.they never pickup the phone
2.do not diliver gas even after 10 day's of booking
3. the capacity of cylinder is less

your promptpersual over the matter is expected .
thanks
A. Tiwari
c6 6012 vasant kunj new delhi
mob no [protected]

I know its worthless writing this complain...but still i m writing it. Its been more than a year facing issue regarding booking a cylinder with Sai Sewa Enterprises. First, their phone lines are always engaged, no idea what they are doing all the time over the phone and if incase for god grace we get chance to book it then they take 2weeks to deliver the Cylinder. I m sure that Complaints Board are surely getting lots of complaints regarding this gas agency, but unfortunately nothing is happening. According to me please change the logo and slogon "Made By the People for the People" it should be like this "Made By the Indane Distributors for the Distributors". Second thing, they also used to say that they dont have Gas Supply or Stock is empty, then how these cyclers are selling cylinders in Black.

If possible, please do something.

Regards.
Pratibha

My Cusumer No. 18982 with Sai Seva Enterprises, shop no.2 sector B, Pocket 1, CFC Market, Vasant Kunj New Delhi-110070.

I am not able to book the cylender after makeing the continious Calls from Last 7-9 days. Their phone numbers seem to have always engaged or not getting connected all through the days. we keep on trying to call but no way getting connected at all.Iam makeing the contionious calls on these nos. 26134492 & 26898953. but there is no response at their end. it is not possible me to book the cylender everytime persinally. we also tried through the help line no. I have booked gas on 17 March 2008 through the Number 1260, which is given me booked no 14 but I didn't recived any gas till now (27 March 2008).

You are requested to plz. Book my complaint as well as booking of the same and take some strict action on that agency.

Your prompt action will be highly appreciated.

i want commercial cylinder tariff

Dear Sir

Firstly I just want to inform you that you people are giving Harrasement inplace of proper service.
I, Pradip Basu employee of Epson India is getting harrasement for last 7 days. My Consumer No is - 51101. I have recently transferd from Bhopal to indore .I am having very bad impresion with Sundaram Gas Agency, Indore . They are treating the customer like animal. I hope you trust this word that we are here thats why you are there.

Requesting you pls inform him how to treat the customer.
Secondly they suppose to give the gas connection by today (16/06/2008)but today now they are registering my complain.Where as repetedly I inform them and I physicaly went and ask them to book my complain on 14th

Can you pls inform me shall I make a big mistake by chossing INDANE inplace of HP or Bharat Gas ????????????????

I had a smell of gas leakage from cylinder when I fiited it, immediately I informed to my local singh agency at about 10 am but same was not attened till 4 pm, finally I have to go there and call the mechanic, after that he attened the problem after 5 pm .Action was taken the day after

I have connection in the name of sarla no. in govindpuri, kalkaji, new delhi, i am received cylender full with water so it is not flaming . I have launched the complaint but they said tha t they do not have cylender. kindly do the needful

pooja

I have connection in the name of sarla no. in govindpuri, kalkaji, new delhi, i have received cylender full with water so it is not flaming . I have launched the complaint but they said tha t they do not have cylender. kindly do the needful

pooja

Hi Sir/Madam,

My name is Bhupendra singh Adhikari & living in Moham Garden, Uttam Nagr,
Gas # RF6263, I have already complaint three or four times but they did not send the gas.

Please look this matter..

My Number #[protected]

I got intimation letter from Standard gas agencies, MADURAI-625001 dated Dec 23, 2008 for New gas connection. Standard gas agencies compules me to purchase Hot plates ( Gas stove ).
Without purchase of hot plates distributor refuses to give New gas connection.Kindly do needful.

name transfer fromfather -mother expired to my name

Hi,

Am a Customer of STANDARD GAS AGENCY, MADURAI. The Gas agency never picks or attends the call from the customers. Even if they pick, they tell customers that its a GROCERRY SHOP. The same phone number 2670172 has been provided in all the sites like just dial and yellow pages. How come they also accept the numbers without verification remains a puzzle.

They have poor customer service.

hello
I am Prabhat Kumar, want to say that my cunsumer id no has been deactivated. I want my consumer id no activated. So kindly activate my consumer id no.
Consumer id no-: D23667
Consumer name-: SANJUKTA PUHAN

We are having Indane Gas connection in the name of my father "Raghunath Dash" under consumer no "G07320". The dealer is "Ganjam gas at Gandhi Nagar Berhampur,Orissa . Inspite of our booking for gas on 13.11.2007,Iam sorry to state that the cylender has not been deliveredtill22.12.2007. Every time on enquery the dealer says only one evasive reply i.e. on the next day.

I have already given on line complain On 18.12.2007 with confimation code 7 e 1 7 8 and e 1 3 b e and do not know the progress.
Please do the needful to allevate the suffering.

L. P. G. — Customer service

Dear Sir,
I want to attract your kind attention towards irregularities committed by your L. P. G. distributor from quite some time. I am unable to understand why L. P. G. distribution system has become a great problem for your local distributor as well as for customers. I want to know from your side that how much days after getting delivery we can book our request for refill and after booking how much days it will take to materialize the booking request. In this connection I have talk to your sales officer on cell phone number [protected] but he did not respond me positively. His behavior is very passive towards customers.
I am very sorry to say that I have given my refill request to PREET GAS GIDDARBAHA on 30th Nov-2007 SV. No.[protected] Consumer No. 11034 favoring of Dinesh Kumar but I had got the refill after 55 days of delivery. Further I state that I had colleted 7 refills from Jan-07 to up to 25th Jan-08. In these conditions, I request your good self's to arrange me the statement of last 12 months refill supply statement from the distributor. So that I can match that supply statement with my consumer card. I hope you will look into the matter personally and take decision accordingly. We feel great inconvenience due to non-availability of consumer grievances contact number or address at the agency office. I hope that a better customer service will be provided in near future.
Thanking You,
Yours Sincerely,
Dinesh Kumar.
S/o Sh. Inder Mohan
Thakur Mohalla,
W. No. 2, St. No. 1,
H. No. 1874,

Dated : 25th Jan.-2008
GIDDARBAHA (Mkt.)

LPG — Misbehaviour and Delay in changing the cylinder

We have a connection from Indane and the consumer No. is T9035 we booked the gas through Our Supply Agency Sushma Gas Service ,while getting the delivery of the booked cylinder we pointed out the gas leakage to the delivery Man and rather replacing he adjusted the washer of the cylinder and told that it will not have the leakage again.While fitting the new cylinder to the stove ,we found out that the leakage is infact even more,we immediately called to the helpline no. as mentioned on the back of the slip and lodged the complaint they told us that they wil be coming in the morning nd will replace the cylinder despite of the seriousnes of the issue ,we got this response ,puting our lives in danger, we put the cyliner out,and even after regular followups nobody even bothered to responded, in the mid noon two officers of SUSHma GAS turned up and confirmed the leakage, we enquired about the replacement they told that the lot delivered has been exhausted and the next replacement will be available only after the next delivery,when we told that the helpline is stating something else they abused us and told tha the entire responsibility lies with us regarding the replacement and the accepting of the delivery ,and its nothing to do with the agency they even told that the helpline no. to whom we were interacting since last night does not belong to the agency and Indane ,however the no. has been printed on the delivery slip they provide at the time of delivery?After all this we again contacted the abovesaid helpline and requesterd for the replacement once again and even offered that rather we can go and take a replacement rather their delivery van coming to us for the same this time they told us to go to the godown and get it replaced .We once again carried the cylinder at our own risk to the gas godown and got the replacement.We were shocked by this incident as the leakage had there been since night and he response was so delayed and pathetic that agony and frustation it created and moreover the risk to our lives for the wholeday is untollerable and there can not be any excuses for that .Above all the behaviour and response from the authorities is shameless. i don't know how to react to it.

booking of gas
m/s MANSAROWAR GAS (INDANE)

CONSUMER NO. 20941

Dear Sir,

My name is Narayanan.A, since 1998, I am using Indane Gas vide Consumer No.18621 at Cauvery Gas Agency, K.R.Puram, Bangalore- 560 016. Last one and a half year we are (I and surrounding Gas consumers) facing tremendous problem as per the new policy started by IOC. Following are the problems we are facing:
01. Cylender booking is only allowed after 30 days from the date of receipt of Gas Cylender . Last several months, we are getting Cooking Gas Cylender after 10-12 days from the date of booking. It means almost 42-45days we have to wait to get Cylender. I came to know from the reliable sources that they are misrouting cylenders to some other customers who is approaching with Empty Cylenders. In that case what is the sense of booking and wait for 10 to15 days. In this agency every day there is a hue and cry for getting cylenders.
You are requested to inform us your actual policy thru Email for getting cylenders in time and also send your inspector to this agency to take appropriate action so that service people can't go and sit in their agency every month two to three times.
Thanks


Narayanan.A
Consumer No.18621

Dear Sir,

My name is Sahadev Dey, I am using Indane Gas vide Consumer No.48224 at Cauvery Gas Agency, K.R.Puram, Bangalore- 560 016. I booked for new Cylinder on 28/03/2008 through phone and I was told to supply after one week but till date it is not supplied. One main problem is that they do not know other language(Not even Hindi) than Kannada. When again I called by phone today(09/04/2008) morning, somehow I communicated her and wanted to know when I will receive my new Cylinder, she told me today only the supplier will come to my house. But no one came. As I have only single Cylinder so I am facing tremendous problem. I have booked for second Cylinder on August 2007 and when I asked them about second Cyllinder they told me it will take some more time as of now they are giving new Cylinders to those who booked in 2006.
You are requested to look in to the matter seriously and kindly amend the rule(if it is not there) that a person with single Cylinder will get preference to get the refill Cylinder.
I shall be grateful to you if you kindly send an email to me regarding the actions taken for the above matter.
Thanks

Indane LPG — Misbehaviour and non-delivery of LPG by the dealer

It is deeply regretted that inspite of repeated request and personal approach the agency dealer-- Avtar Flame Centre is not delivering the LPG cylinder at time for last several months besides this he is misbehaving even with senior citizens

Such people defame the reputation of such a big house
kindly change my connection to another nearest centre to avoid unnecessary harassment at the hands of illiterate people


Dr Akashdeep Singh
MD, DM, FCCP
Associate Professor
1521 Sector 32 A
Chandigarh Road
Ludhiana 141010

iocl/LPG Cylinder — misbehaviour of call attender

sukhdham gas service has not provide certified customer service to any kind of customer service like phone booking, misbehaviour of delivery boys etc.
So pls. take a necessary action about this matter
Thanks & reg.
shyam

dear sir
My name is hemangi suryavahsi My consumer no. is 11913, i booked cylinder on 25-05-08, but till on 20-06-08 cylinder has not been delivered, whereas the same is sufficiently available in black market @ Rs.450/-..we are being compelled to buy in black due to such abnormal delay in delivery. may please check and correct...
do not send the gas cylinder on time. They book the cylinder on another date and enter on another date...

I would like to let u know that here in my dahod, town gas agency owner is black marketting the gas and consumer are suffering to much...
my contect no [protected]

Application form of L.P.G dealership form.please send me the form via my mail id.

Dear
salesmanager,
kolkata
This is to inform i am a consumer of your esteem organisation, consumer no TVS-287 at fairdeal gas dealer in creek row.But due toirregular gas service we suffer lot. please take needful action, we can get rid of this suffering.
thank you.
sanjoy chakraborty
131A, A.J.C BOSE ROAD KOL-700014

LPG Gas — exceptional harassment created by gas agency

We are customers of "Chndernagar Gas Agency", Suryanagar, GHAZIABAD. The gas connection is in the name of my husband Mr. Girish Saran (C N 17584). Since last two years, harassment has started . When I book the gas the phone booking lady gives some approximate date, mostly one wk. However, the gas is not provided Within the stipulated period. When I CALL AGAIN, SHE SAYS WE HAVE NOT GOT THE GAS. You will have to wait for another 2-3 days. Normally, Since last 2 to 3 years gas is being provided to us after 10-15 days period from the date of booking. A few months back I HAD POSTED A COMPLAIN ON THIS WEBSITE. Then for last 2-3 times I GOT THE GAS WITHIN A WEEK.

Now, the current situation is the I have booked the gas on AUG 02, 2008. I WAS TOLD THAT YOU WILL GET THE GAS WITHIN A WK. TILL NOW GAS HAS NOT BEEN DELIVERED.

Now, I Would like to tell the actual practice of the delivery person of this agency. His name is SATPAL AND THE LADY HERSELF PROVIDED HIS MOBILE NO. If I complain, she says talk to him. When I talk to him He says "parchi nahin hai". In fact, he sells the gas to other people without booking and tells at the agency that "House is locked".This is not the case certainly with us. THE HOUSE IS NOT LOCKED 24 HOURS.

Please help. I am fed up of this conspiracy of the delivery man . This is being done just for selling cylindres to others for more money, thereby making his pocket heavy.
VIBHA SARAN

Indane LPG Gas — Not booking our request

our consumer no. is 14652, we have two cylinder connection. today we tried to book cylinder from our gas dealer M/s Bhrauch gas services - station road bhrauch. They refused to book our request stating that " INDANE HAS ASKED NOT TO BOOK GAS BEFORE THREE MONTHS OF LAST BOOKING" . Is there any such order issued by INDANE?

In case of me, the consumer no 24654 Address 117(holding 272) DumDum Road. I'm suffering a lot because i have no second cylinder though i have register for the same on 7.4.2008 vide no 496797.
And they did not arrange to supply the 2nd cylinder inspite of several request made to M/s DumDum Gas Supply Agency, kol-74 where as it is heard that they made it available to the other customer who booked after 7.4.2008.
So will you please consider my case/

I AM TRING TO BOOK CYLINDER THRU PHONE BUT TELEPHONE LINE IS HELD UP INTENSIONALY, U CAN CHECK[protected], THIS IS HAPPENING FROM LAST 15 DAYS, I ALSO PERSONALLY VISIT JIND GAS SERVICE BUT THE BEHAVE OF PERSONS IS NOT GOOD, PLS DO THE NEDDFUL.

I AM NOT SATISFY WITH INDANE GAS SERVICE.

Dear Sir,

My consumer No. SG.25608 at Sona Interprises at Vasant Kunj. I got this transferred from Vasant Kunj to Sarita Vihar at K-II International.I am a got Employee staying in Railway Colony, Tuglakabad, Badarpur, New Delhi.

This K-II/ is refusing to accept to issue us a LPG Cyclinder.
Now where we will go .Please help

Hi,

My self Altaf, iam taken Gas connection in Gwalior and Now iam in Hyderabad .Due to my some personal problem i had shifted from Gwalior to Hyderbad.At the time of shifting i have not given shifting application and infrmation to gas delar .Cyclender with me in hyderabad only but for refilling iam getting so much problem .Can you advise me how can we transfer my connection from Gwalior to Hyderabad without visit to gwalior, now we are refilling cyclender in black.

Pls resond in mail id

good day sir,
i am arun from yamuna nagar, haryana i have complaint against ambey gas enterprieses he talk to me so rudely

Dear sir,

customer code no: 23056
customer name: M. meenakshisundera Raj

Sub: Requesting to delivery the gas in time.

We are big family and we have deposited the amount for the requirment of 2 cylinders per month. But now a day, we could get 1 cylinder per month. My aged mother could not prepare food in the stove and we are not that much rich to get the kerosene from outside and moreover the people who is handling in blue flame agencies not giving polite answer, admentally speaking, also not picking up the lines of the customers and taking 25 to 30 days to deliver 1 cylinder.

Hence, requesting you to instruct the people to sort our problem and arrange to give for 23days to 1 cylinder. that is our family condition and usuage.

Regards,
m.rajeswarri

From
Nabeesa
Velliyakkattil House
6/3 Chelavoor PO
Moozhikkal

To
Chief Area Manager
Indane Area Office
Indian Oil Corporation Ltd
Panampilly Nagar
Cochin

Sir,

Sub: Home Delivery of LPG Domestic Gas cylinder—Complaint—regarding
Ref: Consumer No. 28678 at CHAND GAS AGENCIES, Nadakkavu Cross Road, Calicut-673 001

I am the consumer of the above referred Gas Agency since[protected]. The agency has supplied gas cylinders to the consumers nearby my house. My house can accessible by them for home delivery but the Gas Agency denied for supplying the refill cylinder to my home. I have collected the refill cylinder from the Agency directly.

In my house, I am the only person to do such type of works and I have my own limitations. I have to attend my old aged husband so leaving the house is very difficult to me. I have several times requested the Gas agency regarding the matter but they informed me the inconvenience.

In these circumstances I have no other way but to pray before you for taking necessary action to get me the home delivery of the Gas Cylinder refill.

Thanking You
Yours sincerely

NABEESA

CC: DSO CALICUT

dear sir, My gas connection no.4905. i have two cylinder.Now two cylinders are empty . The dealer named chakra enterprises.after 27 days the dealer register for another cylinder.after15days the cylinder delivered.get the cylinder after 42 days .My family members 10 numbers.Now two cylinders are empty.24.09.2008 registered my connection for getting cylinder still the gas not supplied to me.The Ramazan festival coming on 01/10/2008.I am very very suffering without cylinder. Please issue the gas cylinder before RAMAZAN.

i smt khuku dutta, my connection no is t-2661, my gas booking date is 11.09.2008, i have not recd.my gas till date and the vender told to me no gas supply.my delar is indean gas dis.prasadpur, barasat(+N).the vender supply the gas out of date and confirm black.your dealer told to me the gas supply 15 days.2 yrs child in my house.pl.see this matter

I SMT khuku dutta send a mail 3 days ago, my connection no T-2661 .NO REPLY AT YOUR PART

Indane Gas Consumer No: 23204 named Maria Sujaya Paul
Parppanangadi, Malappuram Dist, Kerala

Dear Sir/Madam,

This Complaint is in reagrds with the delaying of delivering of refil cylinder and the misbehaviour of the counter staff in M/s Shilpa Gas Agencies.Chettipadi Parappangangadi.

I have one standby cylinder and now the two are empty since 04/10/2008.Last refil cylinder was replaced on 27/08/2008 and they took the booking on 28/08/2008. When we use to call for followup for the booking done, the staff who ever picks up the phone gives false messages like gas will be delivered next week and they bang the phone.they never use to hear at least what we want to convey them.and they never take the other booking until this booking is delivered. Actually other agencies used to take booking after 20 days after the first booking if the consumer is having an extra standby cylinder.

Two weeks back they supplied to our neighbouring houses and no one turned up to my home.when i called up to say about this they said that we are giving as a special service for the Hindus&Muslims because of Onam and Eid .I was really pizzed off when i heard this from the counter staff.

These are the things happening in this distributors Office they really know that they are dominent in this area the people will keep mum so that they can do whatever they want.


Hoping for a favourable reply towards this matter from the concerrned department of Indane Gas.


Yours in Good faith

For Sujaya Paul

Sajan
Sweans Technologies,
Kinfra, Calicut
+91 [protected].

dear sir/madam,
my consumer no is ks-16688 @ rama indane shop no 145-146 sector-21c faridabad tel no[protected], i have booked my gas on 15.10.08, i am countinously followup for delivery but the distributer assuring for next day i am very puzzled with this distributers services, he always deliver cylinder very late. its very dificult to survive, he also misbeahave.
kindly do the nacessory action.

sir i am resident of cherlapally hyderabad gas agency being eshwara agency .every month after booking gas it nearly takes one month for delivery and also we have to call complaint office minimum ten times after booking . please see into this issue .gas booking no. is 16375

Satisfactory Works — Misbehaviour of Sr Executive

Hello Sanchita,

I "Mohd Mubin" Coustoumer of your bank for the last few Year "Accnt No[protected].

Today in the evening I got the call from the No.[protected], from the Rajori Garden J- Block Ansal Classic Tower.
Regarding the payment which is for Credit card & Jambo Loan .Yesterday I had Discussion with
the Sr.Excutive Miss Riya Sharma & Sanchita Shrivastava her no is +91-[protected], her Desk No:[protected].
I got a call from the Same branch yesterday excutive start talking with rough language with my Father so for that Miss Sanchita personally opologies regarding this matter and
I assured her that we talk & made this matter sattle down and today in the morning I had discussion with the Riya Sharma .
The Executive from that branch call me in the evening and directly starts abusse language with me and
His personal ID Mr Ajay Sharma ID No:C222 Collection Manager he is Stiill calling me with threats and abused language
His excutive came to my Home and used the rough language with my Mother.Due to Mental Trouma and Harasment I am putting the
Pettition in the Police station .


So please I need a frequent reply and oppology otherwise I will take this mater to your Higher Management.

Please find the attached oppy of complaint. "HDFC complaint.xls"
Thanks for you corporation & Really appreciated.


Md.Rooman
([protected])

Indane LPG from Indian Oil Corporation — Delay in new connection for not buying a hotplate

My family is a proud customer of Indane LPG for the past 24+ years in Chennai City.

All reasons for being proud about being a Indane customer came crashing on the day when I received the "approved" intimation from "Anbu Gas Indane Agency" Arumbakkam, Chennai 106 for a new connection.

The Gentleman insisted I will have a to buy a Gas stove from the agency. I repeatedly explained that I am already using a gas stove at home and may not require a new one.
To my surprise the gentleman immediately closed the books and registered he had opened for me and refused to take the fee of Rs.150/-.

I was explained by the local delaer that if I do not buy a hotplate then there is a three step process which takes about one and a half months time to complete... here is the split up.

STEP 1 : A inspector will come home to check the stove which I already have and issue a certificate of fitness or usability, which will take about 10 to 15 days.
STEP 2 : After which I must take the letter to the Agency and pay Rs. 150/-. And then again wait for another 10 to 15 days for an approval from Indian Oil Corporation.
STEP 3 : I will receive a consumer number after paying deposit for Cylinder and Regulator, where I must wait for another 10 to 15 days time to receive my first cylinder

Complaining to Indian oil corporation is further put me trouble by delaying the process even further.

Guess I must have bought that hot plate and gifted it back to the Chairman of Indian Oil corporation, at least I would have got my connection much faster...

-Agni sharman

Followup and updates of this complaint is at http://www.simplymalayalees.com/forum_posts.asp?TID=743&PN=1

domestic LPG Gas Connection — MISBEHAVIOUR BY THE GAS AGENCY

Dated: 1st, January.2009

Dear Sir/Madam,

I am consumer of Indane Gas. Our area service provider is “BALASORE GAS AGENCY, SAHEED PARK, MARKET BUILDING, CINEMA BAZAR, BALASORE, ORISSA,

It is my long experience with them that they rarely respond on phone. For any problem, I have to go all the way to their door step, quite far from my residence.

Further, they are quite unfriendly towards the consumers and behave like our masters. For instance, today( on[protected]], l went to them with a written request letter alongwith the original consumer card to change my address as I shifted from one place to another in the same city. But alongwith other documents they demanded my telephone number, which were already there in my wrting pad. When I insisted the same, they told me that you search for a another gas agenecy, which I felt very seriously. I feel I am at the mercy of them, they can do any undo things as per their whims.

Further more, their delivery personnel, while delivering gas cylinder, never carry weighing machine and are reluctant to weigh the cylinder.

May I request your goodness that “BALASORE GAS AGENCY” may be instructed to be customer friendly and caring.

Thanks.
Yours faithfully,

DR. BHAGABAN DAS
Consumer No.31912

Indane Gas — Delay for House gas connection

This is to bring in your kind notice that the staff at your Indian gas agency Pattambi are most irresposible i have ever seen in my life.
I have applied for House gas connection since January'07, but still nothing has been done.
While...

Indane LPG — Harassment of Consumer

Its very sad to share the experience I am facing with the Indane Agency GAJANAN Enterprise, Kormangla Bangalore Karnataka. Once we used to be very proud of IOC as one of the Fortune 500 companies but the experience right now I am facing makes me realise that its not true. I have a LPG connection from Indane (Consumer Id GE51761) and I booked for refilling of the same on 16th December 2008 and I was assured to get the same within 2-3 days I made a followup call on 19th of December 2008 they said no problem it will reach you by 20th Dec 2008. On 21 st December I have to left for Kolkata and when I came back on 5th of January 2009 my wife told they still not recived the cylinder, I again call them up on 6th Jan 2009 same assurance was given by 7th Jan it will be delivered positively but that delivery does not happened and now when I called up on 9th Jan 2009 they are saying there is a strike going on and they cannot give the cylinder till the time they does not received the stock when I said my booking is from last month December and the strike has been started from last 2-3 days then why you have not delivered it earlier then they are rude to me and said they are not at all concerned when we book, once they have stock then they will deliver. I have two cylinders indane and in family there are 6 members including me, my wife, my Parents and my 2 small kids of 1 year age and 4 years of age, the last cylinder I got in 29th November after a delay of two weeks from the date of booking (that too without any crisis or strike)and now both the cylinders are empty and I am absolutely not aware what to look for now and where to complaint for the problem.

complain against abhinav gas service sec-13 main market karnal
card no- 384532
costumer no- 17347
i went to abhinav gas agency for booking cylinder . he said to me that the booking will done after 20 days. i ask him" is it according to law" then he became hyper & speek rudely to me
then he done my booking on 21st day that is on 22nd of january 2009 whose no is 6973
today is 06/02/09 i have not get my cylinder yet . whan i went to him & ask for cylinder then
he ask me to give 200 money in black.
now you should take a strick action against him or if i m in mistake then cancelled my booking

I booked my gas cylender with m/s dixit gas sewa khichri pur delhi 110091 dated 1/2/2009 my C N NO;46665 BUT NOT RECD GAS TILL DATED 13/2/2009

LPG — No new connection From last Years to till date..

From,
Shashikumar.T
s/o Thammegowda.
Door no. 1826,
Masjid Road,
Chamalapur Street,
Nanjangud 571301
Ph no. +91 [protected]
+91 [protected]




No new connection From last Years to till date..
I am living at Nanjangud. I went to HP Gas for new connection but they were avoiding since Last two years tilling date, finally I ask with Agency owner then he told me no new connections. They didn't send anybody for verification until I followed up them 20 times. I personally went there for verification after verification, they are saying to wait for another order to given new connection from HP company,

More over their communication is not good, they never care how to talk with customer..

Agency name: Vishal Gas Agencies..
Person to whom I contact: Agency Owner..
Address: 17th Cross, RP Road,
Nanjangud, Mysore 571302.

Indian Oil — Non-received of Second Cylinder

I would like to inform you that I am your customer with Vishwa Indane Adhoc, Burning Ghat Road, Opp. Sai Mandir, Koregaon Park, Pune – 411 001, bearing customer no CWG 4243 having single domestic cylinder. On 07-02-09 I have applied for double Cylinder and submit necessary document and paid them Rs. 1685.39.

Till now I have not received the second Cylinder from my gas agency.

Please do the needful about this matter.

M/s Indian Oil Corporation Ltd (INDANE) — Cylinder not supplied

Dear Sir/Madam,

I would like to bring to your kind notice that We have booked two cylinders whose details are as follows:

S.No Name Customer No Booking Date

1 Pardeep Kumar D-7219 02.02.09

2 Prem Lata B-6265 06.02.09

with M/s Dushyant Gas Service situated in Karnal. But, unfortunately cylinder is not supplied till date. After day to day call by us, they extending thet delivery day by day. You, are requested to kindly look after the matter and resolve the same at the earliest.


Thanking You

Dear Sir,


I have an LPG gas connection in my husbands name Shiv Narayan Consumer No.31818 Veena Gas Service in New Delhi at Sukhdev Vihar.I am regular customer and have been booking the cycliner through hot line.

Now when I booked the cycliner at LPG shop the lady said your connection has been cancelled and you need to write a application and i have not taken the gas for the last many month which is not true. Last month also I booked my cycliner and now she is asking for a receipt, from where will i get the receipt.

Please do something about this


Thanking you


Anjali Narayan
[protected] .

Dear sir,
I am regular gas connection holder of Indian gas through your authorized dealer M/s, Ghanshyam Gas Agency, Godhra having consumer No. 12098. The agency is making too much Harassment in booking and delivering of refill gas cylinder. At the time of booking of refill they are too much aware not to booked cylinder before 22 days. (Not even single day before) while other end they are making delay in every delivery. On Inquiry about delivery after 10 days, every time they replied that “ Today we deliver your bottle” but we do not get any delivery. We are single couple and during delivery time unfortunately if we are not available at home due to some personal reason, we could not got 2nd home delivery. We have to collect this delivery from their godown without any financial benefit as per your company rule as well as we got extension in delivery period.
I am doing many complaints on your mobile before this writing complaint. But you are also not looking so serious about my complaint by not even asking my name, my connection number to solve our problem.
Hence you are requested please look in the matter and do needful.
If I am not getting proper response of this complaint, I will knock the door of consumer court, hoping for favorable reply and prompt action at your end.

Yours Faithfully
L.Y.Malik
Consumer No. 12098

Indian oil corporation — Harresment in delivery & booking of refill of Gas Bottle

Respected Sir,
In connection to above subject, I would like to bring your kind knowledge following complaints,
I am regular gas connection holder of Indian gas through your authorized dealer M/s, Ghanshyam Gas Agency, Godhra having consumer No. 5733. The agency is making too much Harassment in booking and delivering of refill gas cylinder. At the time of booking of refill they are too much aware not to booked cylinder before 22 days. (Not even single day before) while other end they are making delay in every delivery. On Inquiry about delivery after 12 days, every time they replied that “ Today we deliver your bottle” but we do not get any delivery. We are single couple and during delivery time unfortunately if we are not available at home due to some personal reason, we could not got 2nd home delivery. We have to collect this delivery from their godown without any financial benefit as per your company rule as well as we got extension in delivery period.

Hence you are requested please look in the matter and do needful.
If I am not getting proper response of this complaint, I will knock the door of consumer court, hoping for favorable reply and prompt action at your end.

Yours Faithfully
(SHOKAT A. TASIYA)
Consumer No.5733

Sir
My consumer no is 809922.Got connection by 91, code-169860, form no 64799.Being harassed by M. ANKUR, INDANE, LPG DEALER.They never pick up calls.Never meet personally.Eventually my brother made me provide cyllinder.Well now I want to take transfer into Hp gas.Kindly help me.
Thank you
swati

Indian Oil — Bad Behaviour of Staff & Non Responding

My consumer no.7726 and I am a resident of Shiv Vihar Colony Jwalapur Haridwar M/s Haridwar Gas Agency distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy and many time they have a endless hold. I have been trying for more than 10 days) over phone continously for booking the gas cylinder. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected], 645517) remains busy and not answaring, the gas has not been booked. Every time I have to face this problem for booking of gas cylinder. Some time i measured the cylinder at my own measurement and found the gas short in 3kg.

Kindly look into the matter and ask the distributor to set his system either by fax or e-mail, and have some acknoledgement system to overcome this situation.

While the service of M/s Siddhi Vinayak Gas agency is excellant.

Kindly organise to shift my connection to that agency.

I have booked gas on 6th April 2009, bearing connection no 10754 with Siddhartha Gas and I was promised that gas will be deliverd ti 2to 3 days after 10 days when I contacted them they first told that I will get it in 7 days and when I reminded them of your promise they changed the track and said that at the time of delivery door was locked and when Itold them that It is not true then on 20th april they gave me aphone no to talk to delivery person and when I contacted him then he agreed that he has never broought the cylnder for delivery and promise to deliver the same next mornning, but he never truned up, then Iagain contacted the Siddharth`s office then they asked me to come to there office in the afternoon, so that they will ask the boy in front of me, when i told them it is their duty to find out and see that gas is deliverd, they said they will find out and revert back to me, since then I have recived nither their reply nor the gas, IOC officals are hand in glove with thease distributors who are ramptly induleging in Black marketing and diverting gas to commercial establisment and vehicle owner by black marketing the same.

HP LPG — Late delivery and misbehaviour

I booked the LPG cylinder on 9th April' 09, I did not receive the cylinder till 30th April' 09 even after calling no. of times to their office. The late delivery has become regular habbit with them.
Then my wife made personal visit to the agency on May 2' 09, but the owner of the agency mis behaved with her. He made threatening gestures and told to change the LPG supplier.
We are senior citizens, instead of showing any courtsey, his behaviour was very rude to the extent of becoming abusive.

Complainant Consumer No. 501575

Dealer: Rup Gas Agency - Dealer Code: 392760
SCO 288, Sec. 20, Panchkula

To
The Supply manager
Indane gas

Dear Sir"s
Sub-Complaint towards gas delivery

Sir I am the Consumer of KANNAUJ GAS SERVICE, Akbarpur Saraighag, Nagar Palika Kannauj.Ditt.KANNAUJ-209725
The owner of the Agences is NOT SUPPLING THE GAS AT THE PROPER TIME
My consumer NO.0K1010, Kamal Narain Mehrotra, Mohalla Budhwari, Kannauj
We are faceing much crices for the last 6 month,
Please do the needful earlist.
Thanking You
Your"s fathfully.

Kamal Narain Mehrotra

sir,
i am a regular custumer of yours gas service from bhilwara.supplier m/s bhilwara gas service.
the brief of complain is that dealer is not providing home delivery service by giving false statements.Viz empty cylinder not avilable, howker went to home on 8-6-09 which is not correct .i personally went to bhilwara gas service office on 15-6-09 .they assured to supply cylinder on 16-6-09.again contacted on phone 0n 16th, again told to supply on tomorrow.today (17th)also gas was not supplied, hence further contacted on telephone & replied that gas will be supplied after 1 week.they told me that you may complain anywhere.They are totally insincere towards the service & brand name IOC.
please look into the matter & ensure me to supply the gas immediately at my home.
my customer no is 4137.Mobile ph -[protected]

LPG — Harassment by Supplier

While booking gas on telephone against cons. no. 26696 with M/s Jai Harsh Bahuguna Gas agency Noida (Uttar Pradesh), Tel. no.[protected], The dealar reprasentative insisted that I have to purchase a gas pipe amounting to Rs.190, without which gas will not be delivered. I told him that i have recently changed my gas pipe with an isi mark pipe, but he did not concidered my request and insisted that it is the instruction of the Bharat gas company and gas will be delivered only if I agree to it.
Since I was in great need of gas I said OK. The gas supplier also did not issued any bill for this pipe. I was not at home, my wife considering the emergency of gas paid the amount and taken GAS cylinder and Gas pipe.
Sir, please let me know if these are the instruction of your company to insist consumers to purchase gas pipe. If Yes than please confirm at my Email? If not than Please instruct Dealer to refund my money and take back his gas pipe which is still kept in packed condition becuause my gas pipe is in a very good condition and has been replaced a few days back i.e less than a month.Suitable standing instruction may also be issued to stop torture of other consumers also.

Dear sir,

I am rupesh kumara.h.n having INDANE GAS holder, using from last 25 years in mysore city.But regulAtor still not changed. I informed to indane gas agency two times to change regulator for some abnormal sound. But they are telling regulator condition IS ok. So i have to confirm how many years to be used TO CHANGE for one regulator.

THANKS AND REGARDS

RUPESH KUMARA.H.N

I lived in tarakeswar Block Our distubuter(GAS&NOBEL) said you not get connection because I lived in VILL-Basudevpur PO-Baligori.

To
The Sales Officer,
Customer Care Sale (LPG),
2, Gariahat Road (South),
Indian Oil Bhavan,
Kolkata-700029.

Kind Attention : Deputy Mnager/consumer section
Sub : Misbehaviour and harassment made by the staff of Gobind Gas Power Supply, Burdwan


Dear Sir,

I am Consumer of Govind gas power supply, Burdwan, west bengal for more than a decade.For the last one year the service as well as the behaviour of the staffs are day day by day detroiting.Presently they behave as if they are giving free service.

After more than 35 days covering they are not delivering the cylinder.when we are enquiring they are communication is"cylinder will be send at proper time, we can't tell a definite date"

Now we have to stand in line from morning 4am and coming to serial by 50 in number they will provide cupon at 10am and after that they will give cylinder after 12:00pm.

Apart from this they are also issuing new connections every day.
Now my questions are:
1.Is it the way for a service man to invest a whole day taking leave in his office every month for a cylinder?
2.If not able to provide cylinder to old customers then why issuing new connection evryday?
3.What is the sake of having double cylinder connection/is the money of acylinder has no value of the consumer?
regards
Dr M A Azfor

To
The Supply manager
Indane gas

Dear Sir"s
Sub-Complaint towards gas delivery

Sir I am Gopal Dholey. My consumer TG 2724 .I resident at Vill+po - Baligori, P.S tarakeswar Dist - Hooghly(W.B). In present time here is no permanent Disturber at tarakeswar. A sub disturber of GAS & NOVELTIES. 171/b, G.T.Road (Ballavpur) Serampur, Hooghly(W.B).
The owner of the Agences is NOT SUPPLING THE GAS AT THE PROPER TIME in Tarakws area
We are faceing much crices for the last 6 month. Delivered LPG cylender after 45days if booking date.
Please do the needful earlist.
Thanking You
Your"s fathfully.
Gopal Dholey.

LAST FEW DAY I AM TRYING TO BOOK MY GAS OVER TELEPHONE TO L.T.GAS JODHPUR PARK, KOLKATA BUT NO BODY IS PICKINGUP THE PHONE
2472 5527, 2473 3290
PLEASE DO THE NEEDFUL

LPG — No Proper information given by the distributor and misbehaviour by the agency staffs

I am a LPG consumer of M/s madhu gas enterprises, Tilkamanjhi, Bhagalpur, Bihar.there is a great problem of avaibility of gas cylinder here due to black marketing by the agency staffs and honour.whenever a normal consumer applies to refill a cylinder after about 45 days the agency gives the refilled cylinder at the godown but they take the cost of home delivery. If any consumer opposes he is misbehaved by the staffs. whenever any consumer wants to know about the avaibility of gas through telephone it is not received. So I request that please try for better service.
Thanking you.

FROM

ALOYSIOUS THECKAN
DIVINE, PULPARAMBIL
CHERUVANNUR, FEROKE
CALICUT-673631


To
Chief Area Manager
Indane Area Office
Indian Oil Corporation Ltd
Panampilly Nagar
Cochin

SUB: NON DELIVERY OF NEW GAS

RESPECTED SIR,

sir i am resided at calicut, my consumer no 5138 .our gas agency being visruthi gas agency .every month after booking gas it nearly takes 45 to 50 days for delivery and also we have to call complaint office minimum ten times after booking . please see into this issue ., kindly take neccessary steps for the complaint mentioned above.

Misbehaviour and harassment made by the distributer DIBAI GAS SERVICE(indane gas distributer) DIBAI (BULANDSHAHR) Distributer's code 58/01/0809
Dear Sir,
My elder brother Ralkumar had applied for a new gas connection. When we go to know about a new connection, said distributer do misbehaviour and insulted and demanded Rs 5000/- for a new gas connection. Please allow a new gas connection and give direction to the distributer to behave cooly.thanks
Rajkumar s/o Shri Narayan Singh
R/o Mohalla SARAY BARUNI, Town DIBAI
Distt. BULANDSHAHR

sir, i am resident of a-29 rampuri surya nagar ghaziabad (up.) consumer no-23717. oftenly i faced the problem less quantity .totall-28kg. gas inspite of 31kg. last 2 months regular wathing today 8/11/09 we measure in front of sellsmen found 2kg. less then he replaced is this possible. pls. send flying/ vigilence in this area and should be check. whats happenning -----. agency name chander gas service surya nagar ghaziabad.

dear sir, mai ek old retared persan .mai chandni indian gas chakulia east sinnghbhum, jamsedpur ke consumer hoo.chandni gas dwara 18 day bad book liya jata hai.uske 10 se 15 day ke bad vi gas phon karne ke bad diya jata hai.gas ka koye rasid nahi diya jata hai .godun and ghar mai dene se 290.00 rs liya jata hai.app se ek reqest hai hum chakulia basi ko time mai gas uplabdh karne ke babstha kiya jaye.

Dear Sir,

My name is Harimohan.S since 1998, I am using Indane Gas vide Consumer No.8607 at Mini Gas Agency, Kundara, Kollam, Kerala Last one and a half year we are (I and surrounding Gas consumers) facing tremendous problem as per the new policy started by IOC. Following are the problems we are facing:
01. Cylender booking is only allowed after 20 days from the date of receipt of Gas Cylender . Last several months, we are getting Cooking Gas Cylender after 10-15 days from the date of booking. It means almost 42-45days we have to wait to get Cylender. I came to know from the reliable sources that they are misrouting cylenders to some other customers who is approaching with Empty Cylenders. In that case what is the sense of booking and wait for 10 to15 days. In this agency every day there is a hue and cry for getting cylenders.You are requested to inform us your actual policy thru Email for getting cylenders in time and also send your inspector to this agency to take appropriate action so that service people can't go and sit in their agency every month two to three times.In this context I have been booked gas cylinder on 20.10.09, my old cylinder is empty on 10.11.09, and I directly approached the Agency for new cylinder but no effect, till the date I can`t get the cylinder, I am working a Sr.Executive in a leading News channel, if the problem is to be continuied I will report a news against this.kindly consider my reqst. and take immediate action against this to prove the service as the main motto of IOC.

Thanks& Regards
Harimohan
Puthen Madom
Kuzhimathicadu.PO
Kundara, Kollam
Kerala-691509