Jun 1, 2022
Complaint marked as Resolved this medical insurance taken through IOB bank, palakkad, since IOB is sole agent, hdfc ergo is advised to communicate with IOB bank manager for all purpose, i have communicated several time with IOB manager, Mr.Gireesh palakkad branch # tel 7994556227 to resolve the issues, through mobile, email, whatsup etc.
He was promised many times nothing happened. Due to Manager carelessness only the autodebit is happened, requested to stop the auto debit since the premium amount was very much high considering last year, from 12 k to 39 k directly, hence requested several time bank manager to not to auto debit until the premium amount until the sum insured reduce to 3 lac and accordingly the premium can be charged.
Myself Manoj kumar menon, son of Thankam c, who is the IOB account holder, communication on behalf my mother Thankam C, she is a TNEB pensioner and sr.citizen, hence facing difficulty to communicate with the same with manager, please note that my mother Thankam C account, she is senior citizen,
kindly request to interfer the matter and request to get a refund from bank accordingly. my email id is mkmenon.03@gmail.com
Indian Overseas Bank customer support has been notified about the posted complaint.
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