| Address: Guhawati P.O | | Website: Indian post website |
I have sent a Registered parcel of Lenovo Tablet having pre- installed Byjus Classes with Handle with Care tag from Yelahanka S.O(560064), Bangalore to Silapthar S.O (787059), Assam on 13/01/2021. The online tracking was updated only till 20/01/2021 and showed that article reached Guwahati P.H. Till a long period neither the parcel got delivered nor the updation of tracking took place. So, finally after long wait, an Online Complaint was registered on 11/02/2021 as Complaint Number :[protected] and the same was only updated to inform that out of 22 articles received by Guhwati P.H, 17 articles were only received, and rest were missing . Then, there was no update. Then, a mail was sent to CPMG of both Karnataka and Assam, to which only CPMG of Karnataka responded and confirmed parcel left Bangalore but no response from Assam CPMG . More than a month is over neither parcel delivered, nor updation of tracking or online complaint. The tablet had important classes which I am not able to attend.Either my tablet should be provided at earliest or if lost, the amount of the same.
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