Indian Post Office — Delay in undertaking the servicing

Address: Visakhapatnam, Andhra Pradesh

The post office in marripalam, visakhapatnam, andra pradesh is taking more then 10 days for merely opening a saving account in post office. This has happened with me. I had written my complaint in the compliant book (Totally rotten) and the copy of the same is enclosed here with. Today 29 nov 16 i visited the post office at 0830 hrs but till 0900 hrs post master had not arrived, there was a good que of peoples for depositing /withdrawal and i was refused when asked for complaint book and phone no of the higher authority. Which intend compel me to lodge the above complaint since i am a defense person and cannot bear indiscipline and unpunctuality.
In view of the above please take the necessary actions and same may be informed to me.
Thanking you.
Surinder kumar
Mob no [protected]