Indian Post Office — Unamounted deduction from account through ATM

Address: Agra, Uttar Pradesh, 282001

Sir I used my Indian post atm at my near by Indian post atm desk situated at pratap pura and accidently my transaction of RS2000 was not completed and shows the error of transaction time out on 05/12/2016 with transaction id:53497377 at 19:08 a amount of RS2000 was deducted from my account for which i didnt get the cash in hand. I had made many complaints submitted many apllication to the post office but but still no solution. Kindly solve this issue ASAP because its being a long time till then i am not able to get my cash back. Kindly make efforts to solve this out.