Indian Postal Department — Post women - irregular timings of delivery and worst behaviour

Address: 600091

I am residing at madipakkam, chennai 600091, ezhil avenue, skathi nagar ext., plot no. 1 - my mother govt., retired teacher, she got her eye treatment, regarding that she add a registered letter from the department of health, today (20/5/2017) the postwoman came to my house standing in the half of road and calling us to take the delivery, i refuees the letter to take delivery on the road, we both have arguments, after that, she told me, come and collect the letter in the madipakkam post office, she use to deliver the letter late and in irregular timings, the way she talks is not fair.

I am a public, i am consumer, i am unable to get my right from my country, she challenged me, how you will get the letter come to office.

The letter is belongs to my mother she is 70yrs+, she cannot get the letter from the office so kindly make the delivery to the address.

Please take action for this immeditely, without any fail, i waiting for your reply.

Note : a small video recording where she stands in the road and call us.

Thanking you.