Indian Postal Service — non delivery of consignment

I have a consignment send from japan on 16th of september and i'm suppose to get the same by now. It's was send from tokyo and next delivery will be in calcutta postal station. It is not yet delivered in calcutta as per the tracking system. I have been calling the telephone number of calcutta postal office and they are rejecting the phone. I have made number of calls to the toll free number [protected] and no one is picking the call. After i have called to the delhi postal office for escalating the issue and same thing happened. No one is responding to the calls to the number given on the indian postal service portal. I have my all educational certificates in th consignment and i'm really worried about the non delivery of the parcel. The courier tracking number is rr[protected]jp.
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India Post customer support has been notified about the posted complaint.
Sep 21, 2017
Updated by Sarathsrk
I have called the following numbers for the query but no one picked the call. If they can't take the call why these numbers are provided in the postal service portal?

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Oct 03, 2017
Updated by Sarathsrk
There is no response from the ministry of communication and information technology yet. The letter has been send from Calcutta on 26.9.2017 and still no one has any idea about the letter. I have been calling the Cochin international mail sorting office and they used to give different numbers to call and check. They are least bothered to help the tax payers. All they have to say is its not them to who I should check with but to call other office. Everyone is just putting the blame on others where no one is ready to take the responsibility. I'm totally fed up with the system we have in our country. 'Ache dhin' will be a dream for ever for all Indians. Our country is not going to change and we people deserve only this much. No one need a better system and Indians are still under slavery. It was under British rule we were slaves but now by our own people. The whole Government sector is a nightmare for ordinary people like me where justice is just a dream. Indian is not gonna develop ever and not gonna reach up to the standard of other countries. No more I can say I'm proud to be an Indian. Hell with this system and hell with the Government.
 
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