Address: | Lucknow, Uttar Pradesh |
Hi, I never wanted to resort to this way, but my harrowing experience withIndiatimes shopping has forced me to post this message. I ordered a 'Mother's Day gift on May 6' from the so-called trusted shopping portal, but to my dismay, the order hasn’t been delivered till date. Despite repeated reminders to customer care executives, officials seem to be shrugging off their responsibility and blaming the courier service ‘Blue Dart’ for this mess up. I even tried calling up the courier company, but either the numbers (as provided by the Indiatimes executives) remain unanswered or out of coverage area. The officials even went on to close the case, created after my complaint, without even resolving the issue. It has been a nightmare for me to place an order from the ‘reliable’shopping portal, and I will advise each one of you in this group to think twice before shopping from Indiatimes or if you really want to after reading this, be ready to be cheated by these sitting on the complaint desk in the name of customer care executives. Was this information helpful? |
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