Individual — food delivery

Address:	Mumbai City, Maharashtra, 400020
Website:	Foodpanda.com

So i placed an order with foodpanda. It gave a code which would provide some food items at rs.9 as per its offer. I pla ed the order and applied the code, paid the bill via netbanking. The transaction was complete and foodpanda app showed 'order confirmed' and then the restaurant also confirmed the same in a later message. After about an hour, foodpanda sends a message saying the order has been cancelled by the restaurant. Now i can't use the coupon again. The exact same thing happened the next very day. The same process, the same outcome. And then when i again pla ed the order without using any coupon, the delivery person assigned by foodpanda calls me and say that i've broken the milkshake that you ordered and i won't be able to bring it. I ask him to replave it or ask foodpanda or the restaurant to provide with another one, he rudely answers ' we have no way of contacting foodpanda and i'll have to pay from my pocket from the product.' and says if i really wanted that milkshake.! While delivery, he tells me he is roaming in a wrong place/address while the delivery address was clearly mentioned in the app. All the while he was so rude as if i owed him money from a very long time. Also there is literally no way to contact foodpanda, a commercial giant trying to loot the consumers.