| Website: | www.myenglishmagic.com |
Do not buy, worst product. No sense of responsibility for defective product. I have ordered english magic device from http://www.myenglishmagic.com/ site online after watching tv adv. Order number is : e-magic[protected] order date 24/10/2017 and i have received product on 26/10/2017. The device is not even switching on even after 3 hours of charging before 1st use. The device is completely dead. I have called to customer care number on 27/10/17, their representative (Miss pooja) said you need to courier the product at your own pocket and after receiving we will return you new box. I said why i have to bare courier charges so they said it's our policy. So i have read website policy properly and they have not mentioned anywhere that if it's defective product customer have to bare courier charges. What if i send the product by courier to their office in indore paying money and again they send me defective piece, again i will courier and this will go on. I am having very bad experience with telemart and their response and even i have talk with them over 30 min and waste my time too.
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My order no
51066964
Invoice no
RI-Y[protected]
Company says that upto 2month increas 2to 3 inches height & 15days 2to3 cm increas height but
After 15days not increas 2cm height
not increas 1mm.