[Resolved]  Indraprastha Gas Limited (Igl) — Applied for a new connection 4 months back but no update

Address: Ghaziabad, Uttar Pradesh

Hi, This regarding the PNG connection, ref no- [protected]. I have applied for this new connection Dt. 10th Feb 2014. Within two days feasibility study was done i.e. on 12th feb. But report only came in on 2nd March after several follow up. After that, document was sent on 12th May 2014 from my side and was received on 13th May (as per courier tracking number). But till now BP number is not generated, after several follow up with customer care service. Here are the some details: Check Number - 441706 Bank/Branch - ICICI/ Sector-18, Noida Dt- 13/05/2014 Really very poor service. Unfortunate to say that there is no transparency in the whole process. There is no centralized complain number through which one can track previously logged complaint. Every time from the call center getting the same response, we are logging your complain. Any how it is nearly 4 months, so please requesting please generate the BP and make the installation quickly. Thnks, Tapas