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Indraprastha Gas Limited [IGL] Complaints & Reviews

www.iglonline.net

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Updated: Jul 22, 2024

Complaints 1748

Resolved

181

Unresolved

1567

So far, so good. Indraprastha Gas Limited [IGL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indraprastha Gas Limited [IGL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Indraprastha Gas Limited [IGL]

Recently resolved complaints

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Leakage Adjustment in Bill

Gas smell in whole Street

Instalation of igl gas by digging the pit but digged pit is not filled in despite many emails wrote to local controll room as well

Most useful reviews

Additional Security Deposit Charges in Bill

permanent disconnection of gas

refund of security deposit

Featured stories

Cheated/forgery - Bill increased three times after new meter installed

Bill paid on 30/06/2021, but still unpaid

Indraprastha Gas Limited [IGL] reviews & complaints page 15

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Address: 984 GF Sector 5 Wavecity NH-24 Ghaziabad

The company is raising monthly domestic gas consumption bill on adhoc basis. It does not mention the initial and final reading of the meter in the invoice. Several request has been sent through their whatsapp number but no response has been given....

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Despite sending email query and calling multiple times, there is no response to query. Worst customer care I have seen till now. IGL is only concerned about sending sms/email to get the payment, it does not care to respond to customer query. Taking advantage of it's power. It knows gas is must for customer, so even if it does not respond, where will customer go ? So it takes customer for granted and makes fool of customer by providing support...

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Address: South delhi,New delhi

Website: www.iglonline.net

Dear Sir / Ma'am

I i B.P No. [protected] have applied my IGL connection on8 february 2022 Meter has been installed on my premises from last 1 month. No connection has been made from ground level. I am doing follow-up with IGL team but no satisfactory response received till date. I am facing lots of problem because of no response from IGL team. I want that please take appropriate action on urgent basis....

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Address: Rani Bagh, New Delhi

BP no. [protected]. I had contacted IGL in Aug, 2020 for disconnection of IGL pipeline from my house, a customer care executive told me that I should get temporary disconnection but did not informed me about any charges related to that. IGL did temporary disconnection and charged me for removing pipeline. Now I have asked them for permanent disconnection and to my surprise, they have slammed a bill of Rs 1298/- to me. I am writing emails to...

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Address: RZF 1/7B GALI NO. 1 MAHAVIR ENCLAVE NEW DELHI 110045

Respect Sir/Mam,

I have a IGL connection for last year, but few month ago Meter Reading not propely check like month wise i will pay the bill for month wise but next bill generated is too high amount. this month bill generated is 6513 for date on 18.02.2022. last bill to pay 1493 this month is amount is too high.

requested to you please check propely the Meter reading as soon as possible.

MY BP...

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Address: Hn. 177 A third floor near Jeevan nursing home gate no. 2 J, Jeevan Nagar

I had made complaint on March 04, 2022 to replace old and faulty gas stove. But even after passing of 90 hrs still service has not been done. My BP number is [protected]....

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Address: C53 A 2nd Floor, Jeevan Park, Som Bazar Road, Uttam Nagar New Delhi 110050

Pls look into my IGL BP No. [protected]. In same building new connection getting connected....

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Address: Flat no 110top floor,pocket 12,sector 24 Rohini Delhi 110085

Website: rragini2004@gmail.com

My Name Rajiv Kumar
my BP no[protected]

IGL Not Proving connection yet

Apply date 20/11/2021

Meter Instillation 13/12/2021

Still note getting connection
very poor service
give me reason for dealy...

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Address: K-397, Gali No. 8, Rungpuri Road, Mahipal Pur. Delhi 110037, Mobile No. 7291092657

I request many times over phone my complaint but till time I have no any relief. I want to shift my IGL Meter because this is just on my Gas chulha, and most dangerous for my family. Please shift the IGL meter....

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Address: House no 69, street no 4, Bhagat colony, Sant Nagar Burari Delhi

Sir, I live in Bhagat Colony, Gali No 4, house no 69, Sant nagar Burari Delhi. In our area your company has recently finished IGL pipeline fitting work. At our above address work is not completed in a proper manner. Your company workers did not finished the work and it has been pending for the last 8 month. Many telephonically complaint to area manager, Inspector and contractor have been made during this time period but all in vain. All your...

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Address: C222 gaur cascade rajnagar extn ghaziabad

I am having igl connection in my flat c222 gaur cascade rajnagar extn ghaziabad. I am not using the gas since last 2 yrs during Corona
Igl is issuing bill and leaving penalty and not clarifying. I have called so many times, either they are not picking call or not clarifying....

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Address: B10, 1st floor, Fateh nagar, Jail Road, New Delhi-110018

Website: IGL

This e-mail is to inform you that on 1st June, I paid 7000 each for 2 different premises and till date there is no update in reference to when it begin.

I have a senior citizen at home and looking at the current circumstances, I need the same to be taken care of ASAP

BP # [protected] (Under Harpreet Kaur)
BP # [protected] (Under Harjeet Kaur)

I raised a complaint over the phone a week and...

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Address: A2X-306 3RD FLOOR SUPERTECH ECO VILLAGE I GREATER NOIDA WEST GREATER NOIDA 201306

Gas is licikeg out side so how you can charge to me.
all ready have make a complain my complain no is.[protected]
Bp no. [protected]
but my problem is not solve...

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Address: 56/1, B Block, Pochanpur Extn. Sector - 23, Dwarka

There were 3 connections installed into our house. where the first floor invoice we received with the correct details after approximately two months but the ground and first floor invoices were not sent. after repeated inquiry and taking more than 4 months followup IGL informed that the other two meter installed are into some one else name.
Have been in contact with IGL through customer care they make the same excuse and ask for documents...

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Address: B-7/5019,Vasant Kunj,, New Delhi-110070, New Delhi-110070

Dear Concerned,
In continuation to trail mails being communicated from my end to you towards discrepancy in the billing. I would like to inform you that I have been billed Rs.1435.16 /- vide invoice number[protected], dated 2nd February, 2022 including Rs.539.22, current bill. Kindly be informed that i have already made payments of Rs.1435.16/- towards IGL gas supply for domestic consumption. Details are appended below for your...

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Address: J-135 Ashok vihar ph-1

There is Costant leakage smell...

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Sir
This is regarding BP [protected], I have been receiving and paying bill of png regularly except the current bill without consuming a single unit.
Now I being threatened of disconnection kindly let me know why I should be charged for non consumption
Please look into the matter
Resolve the issue.

Regards

Anupma SHARMA...

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Sir/ madam,
Please temporarily disconnect gas supply of bp no. [[protected]] in the name of Suresh Raizada at the following address: —
979, 1st floor, Arun Vihar
Noida 201301
The connection is not in use for quite some time but minimum charges are being levied. An early action is requested
Thanks,
Suresh Raizada
Mob: [protected], [protected]...

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There are bill generated against my name and address even when there is no meter installed at my house....

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I am having domestic IGL gas connection having B.P. No:[protected]. My residence address is, , ,
SE-128, Shastrinagar, E-Block, Ghaziabad-201002, UP

Direction of vale provided in my Kitchen needs to be changed by fixing a 90 degree bend. System can be isolated by closing Battery Valves provided in measuring system out side Kitchen.
Hose provided is also very old & already expired Needs to be replaced urgently.br...

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