IndustryBuying.com — Order ID:-[protected] - Ordered Chair, Received only Top portion, Legs, hydraulics, wheels all missing. Past 1 week trying hard.

Website:

industrybuying.com

Hello IB,

I ordered a chair recently, from your website.
From the moment box package arrived, we are continuously calling, reporting, etc.
Entire legs portion, hydraulics, wheels 4 thing, basically the chair's leather portion came, not the bottom steel portion.
I have called many times, sent emails to your management Ms.Swati, Mr.Rahul, Customer Care team also.

I keep getting emails case is closed.
I have shared all the photos taken.
I don't have unbox videos. Not used to taking videos when we receive ecommerce products.

Please either let me return the box as we received it and or send us the legs portion. Please look at the photos to understand.

Please check the CASE ticket #: ## 611826 ##
All our emails have also reached and issue not yet addressed.
Please help to resolve issue earliest.