[Resolved]  Infibeam — tracking id ibggniig35670800

Hi,

Please refer to the tracking id number as given in the subject line. The consignment is supposed to have reached me by 20th of this month. When i called the customer care, i gather that the item has been shipped through tci express. I could never reach tci express either using toll free number or the number given by infibeam customer care. The customer care when contacted today tells me that the tracking information provided on the tci express shows "incomplete address". This is very strange as i have given my complete address when i purchased the item from orient. I have even given my mobile number.

Will appreciate if the above matter is resolved at the earliest.

Regards
Anand
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Apr 26, 2019
Complaint marked as Resolved 
Infibeam customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2019
Infibeam Customer Care's response
Dear customer,

Please accept our sincere apology for the inconvenience caused. Please share your order ID or registered email so that we can assist you in better way.

Regards,
Ranjit
 
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