INOX Leisure / INOXMovies.com Complaints & Reviews

I’m sorry to raise this issue but rather forced to. We a group of 6 faced harassment from your Inox branch in garuda mall in yehlanka. The security personnel stopped one of our colleague while frisking and detained cigarette from the customer and he was told that, cigarettes are not allowed to be carried, as we work in a service industry and we know how a customer service industry works and following all safety procedures . The sensitive...

I am booked for 2018 Malayalam movie in Inox Shobha City, Thrissur Kerala. Its very bad that switching off AC even movie doesn't start due to technical issue. Now 23 minutes delayed

Hi,
We went to watch Kerala story on 8th may with 4 adults and 1 kid 4years old at INoX udaipur.Firstly the cinema guard misbehaved us and then the owner of inox misbehaved very badly and abuses us for that 4 year kid is not allowed in that movie but he allowed rest of people with kid. we just asked to refund our ticket amount and those kid he allowed please disallow them also but he did not agreed on it although one of his staff regularly putting fake claims like we hit him. We booked ticket from that inox ticket counter only and they did not told us that kids are not allowed neither it’s there in movie poster

No AC is running in theatre during show 07 to 10 pm on 06 may 2023, Show of Kerala Story

Charged extra for ticket price for the movie Evil dead rise at Inox GSM Mall: Hyderabad on 6th May 2023. I have been charged Rs. 250 whereas in BookMyShow it was showing Rs.200

This is to intimate that INOX Odeon at Connaught place Delhi is not at all safe and especially so for females.

Strangers keep switching seats and peeking at your seats making anyone uncomfortable. There are no security guards outside the theatre who can handle such a nuisance.

Not only this the theatre does not have cameras to ensure that such people can be punished legally.

Hello Sir/Ma'am
Myself Sukhbir singh. I am from Bhilwara (Rajasthan)
I have an issue regarding Punjabi Movies which are being released in various cities but it's not available in Bhilwara. People want to see punjabi movies but we always miss it. Kindly solve this problem. Thankyou and have a nice day

Hello Sir/ma'am My self Swaraj Singh matharu . I'm from BHILWARA (RAJASTHAN) I have an issue regarding Punjabi movies which are being released in various cities but it's not available in bhilwara . People want to see these Punjabi movie but we always miss it kindly solve this problem . Thnku and have a nice day

I have booked guardians of the galaxy vol. 3, 1:45pm show at Inox gvkone Banjara hills. However I have got 10:40 show ticket when asked at the counter they are denying the fact. I want my refund.

Hello, I booked a ticket for Movie PS 2 in Aurangabad .
The salesman had added the snacks and beverages without my consent and told me that it was a part of the ticket, but when later I checked, he added from his part without even asking me .
This is completely an unfair means of trade practice and thus I want my extra money as a part of refund.

Dear Sir/Madam,

I am writing this letter to express my deep disappointment with the facilities provided at INOX CENTRO in Mysore. Recently, I visited your cinema hall to watch a movie with my friend who is physically handicapped. To my dismay, I noticed that there were no ramps provided for the disabled people at the entrance of the cinema hall.

As a person who cares for the rights of disabled people, I found this to be extremely disappointing. It is our moral and legal responsibility to ensure that all people, regardless of their physical ability, have equal access to public places like cinemas. By failing to provide ramps at your cinema hall, you are excluding an entire group of people from enjoying the experience of watching a movie in your theater.

I urge you to take immediate action to install ramps at the entrance of your cinema hall. This will not only help disabled people but also senior citizens and pregnant women who face difficulties climbing stairs. I hope that you will take this matter seriously and take the necessary steps to ensure that everyone can access your cinema hall without any difficulties.

Thank you for your attention to this matter. I hope to hear back from you soon with a positive response.

Sincerely,
SANDEEP KUMAR H R
MOB: [protected]

Inox has employed bunch of liers in Garuda magrath mall in jayanagar, I was denied to purchase Coke Zero saying it was out of stock, where as 2 can were clearly visible in the fridge behind counter. Later they tried to hide the cans and were acting weird,

Customer ko miss guide kar ke aap ke yaha combo becha jata ha. Customer ko combo free bataya jata ha . Aur hum jab complaint book magi tho nahi Diya gya.aur mis behave Kiya . Plz resolved my problem.

Promised 30 minutes of trailer but they show only 15 mints of trailer .asked thus about maanager but they make us wait 10 mints but they dont give any reason or explanation

We had purchased goods from same mall and we went to the Inox theatre, and like usual way we asked to keep our trolley in their custody but this time they had a rude attitude and disregard while speaking as if we where stolen something

Very bad and unprofessional people hired

I have booked ticket from Paytm online Screen -1
Ticket no RY -A10, A12, A09
Booking id-TTATCVX

But suddenly at 7.30 when I reached venue I came to know that due to less seat occupied 1 show is been cancelled and they are shifting everyone in screen 2

Now I went inside screen 2 and seated on my above seats as told .Before movie starts someone came and told me to vacant the seat I told him that I booked the tickets .But he told me to Vacant it.I twice asked him what is the issue let me know but he was forcing to vacant seat.I told him that it's not insulting me and my family better give me refund.He said yes

Now if you have such issues why don't you make a desk and clear issue there and then send customer inside .Why you want to harras people

And your Employee Tushar is saying proudly that this is my number and gave me The Cinema manager number saying you can complaints

Now I been in service industry I would never encourage some one to go and complaint rather I give solution

I thought Inox is a big brand but it employee realise me I am wrong the way they treat and insult customer proudly.

I am feeling harrased and insulted

Parvez sayyed.
[protected]

I would like to know if Hind Inox cinemas in Kolkata Chadni chowk has installed night vision cameras inside the theatre....

Evil dead Rise shows were cancelled dute to Eid and another movie 'kabhi Eid kabhi Diwali, at Thakur mall Inox theatre. Not expected at all, might be now I get the reason why PVR is preferred more than Inox. Bad customer service, pathetic.

Why it is mendatory to buy popcorn or other food beverages with movie tickets ?
I already had my breakfast before movie so I don't want to buy anything from INOX theatres.
And cost of popcorn and other beverages is more than 2 tickets so why there is compulsion of buying food items ?
This is only for offline tickets.

We go theatre for enjoying movies not for food.

INOX mall in Chandanagar, which is a GSM mall, has been prohibiting children from watching A-grade (virupaksha and etc) movies for the past 15 days. The staff's behavior has been very rude, and they are not even refunding the amount. It appears to be a case of looting public money, as other INOX locations are still allowing children to watch such movies. I have seen multiple movies with my kids this year at this location and never faced this...