Hello,
I am a customer of INOX MOVIES who wanted hassle free entertainment on a Sunday evening with my family, but for your staff/officials/management it turned into a frustrating evening!!
I went to INOX Forum Mall, Elgin Road, Kolkata today for a movie called Shang-Chi and the Legend of Ten Rings, but I (along with other viewers) had to leave the hall midway through the movie.The video suddenly stopped, we waited for more than 20minutes, but "your" officials/management present there were clueless about the situation and did not have any idea how to handle it.
This is the last thing we viewers expect from INOX Movies!! A movie going off suddenly on an INOX platform! Really is this what INOX has come down to!!
I can certainly say that there is a lack of maintenance and experience of the staff you have kept there!!
Please ensure a refund asap & also viewers should not have this experience at any INOX around the globe!!
Hello,
I am a customer of INOX MOVIES who wanted hassle free entertainment on a Sunday evening with my family, but for your staff/officials/management it turned into a frustrating evening!!
I went to INOX Forum Mall, Elgin Road, Kolkata today for a movie called Shang-Chi and the Legend of Ten Rings, but I (along with other viewers) had to leave the hall midway through the movie.The video suddenly stopped, we waited for more than 20minutes, but "your" officials/management present there were clueless about the situation and did not have any idea how to handle it.
This is the last thing we viewers expect from INOX Movies!! A movie going off suddenly on an INOX platform! Really is this what INOX has come down to!!
I can certainly say that there is a lack of maintenance and experience of the staff you have kept there!!
Please ensure a refund asap & also viewers should not have this experience at any INOX around the globe!!
Attaching a snippet of my M-ticket as a proof!
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We regret that due to unavoidable circumstances we could not screen your show. However we have processed the refund for your booking through Bookmyshow already. The same would reflect in your account within the next 7-10 working days for online transactions.
Your patronage of INOX is extremely important to us and we look forward to your visit.
Best regards,
INOX Support