[Resolved] Star Health Insurance (Through Policybazaar. Com) — WRONG POLICY START DATE

krishrocks1

from Mumbai, Maharashtra

Jul 11, 2013

Address: Lucknow, Uttar Pradesh

POLICY NUMBER: P/161117/01/2014/001066
STAR HEALTH INSURANCE

I BOUGHT A HEALTH INSURANCE POLICY FROM STAR HEALTH FROM POLICYBAZAAR.COM,
PAYMENT WAS DONE ON[protected] TO POLICYBAZAAR.COM...
MEDICALS WERE DONE ON[protected]
AND I GOT THE POLICY NUMBER THROUGH E-MAIL ON[protected]from policybazaar.com), AND THE HARD COPY FROM STAR HEALTH ON[protected]

HOWEVER IN POLICY THE POLICY START DATE IS 26/04/2013 BUT THE PROBLEM IS THAT I GOT THE POLICY NUMBER ON[protected], THAT MEANS THAT THEY HAVE CHARGED EXTRA FEE FROM 26/04/2013 TO 10/06/2013....

THEY HAVE CHARGED EXTRA FEE FOR THE PERIOD I WAS NOT KNOWN OF THE POLICY NUMBER FOR 46DAYS

PLEASE HELP THEY HAVE CHARGED FOR 46 USELESS DAYS..
HELP REQUIRED..
:((((

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Policybazaar.com

from Noida, Uttar Pradesh

Jul 16, 2013

Dear Sir,

There is no such extra fees which needs to be charged. Its just the premium amount which has been paid by the customer.

Also, we are an intermediary who helps you get the best plan suited for you from the right insurer. The purchase, issuance, underwriting of risks and policy dispatch is all handled by the insurer of your choice. Thus, in case there is a delay the insurer for sure would be scrutinizing the case further. Hope this answer your concern.

Regards,
Team Policybazaar