Ion Exchange India — zero b emerald (service fraud)

Address: 500016

Website: www.zerobonline.com/lodge-complaint.php

I purchased a zero b water purifier from the ion exchange company. I already had one in a previous home, i shifted to a new home and picked a new one. I have been calling many time for the free service but no one turns up. I registered a complaint number in the data base 26782311. I have called several times, escalated to supervisors and has also been in conference calls with the service at local region. They say they will send service engineer and that never happens.in the initial call, i requested them to have the details of the new unit to be updated in the system and that was never done. It is certainly a pain and waste of time and energy to this bogus people. Whose responsibility should be to service the engine after a complaint is raised. Absolute stupid, idiotic staff, have no sense of customer service attitude. Want to sue them for all the pain they caused.