[Resolved]  Itzcash Card — refund not credited in my account

I booked a tatkal quota ticket but the ticket not confirmed and auto matically get cancelled. I used itzcash gateway while booking my ticket and used visa atm card of bank of india. On irctc website it is showing refunded but i did not get refund in my account and bank name is showing itz... Kindly solve my problem,,
Transaction id:-[protected]
Cancellation/refund id:-[protected]
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Nov 17, 2017
Complaint marked as Resolved 
ItzCash Card customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2017
ItzCash Card Customer Care's response
Dear Sir,

As per our telephonic confirmation done today your query has been attended and resolved.

For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Regards,
ItzCash Customer Care Team.
 
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