Forced to write here after trying to hard to get update on my case.
I applied for my Vehicle NOC ( Scooter & Car) on 11th March 23 as i had to move from Chennai to Bangalore.
Before that i was getting daily calls from their executive Anisha till i made the payment. As soon i made payment that lady completely blocked me & stopped responding my calls & messages. i was calling daily to get my documents to be picked but no response from her. Then i sent her message to respond or i will complaint in Police. After that she gave me another number of Pooja for document pickup. Finally Documents were picked up after 1week of payment. I was told i will get the NOC within 15-20day (Even their website status was showing 1 month).
I asked them to provide some receipt which i can show to Traffic police that i applied for NOC in case i am stopped driving without original RC.
But i got no response.
Again i was keep on raising tickets, but i was just getting response to wait till assigned date (18th April).
Now i am fed up calling since last week to know the status if its done or not & when i will get my documents back, But their pathetic customer care keep telling me to wait 24 hours for status update & everyday they are giving me some crap that it will take another 24 hours.
Finally today i am told that RTO is not providing them NOC as he want customer to come and collect. (which is completely Absurd, as its clearly mentioned in their website & as they told me on call that for NOC i will get it at my home). And they are asking me to wait they are trying to resolve the issue.
Now i am living in bangalore & they want me to travel back to chennai to collect the NOC. What kind of Pathetic service is this? If i know this i could have done it by myself within 2 days.
I really need my documents & money back. I fear more about my Original RC of Car & Bike. I am not getting any proper response from raising tickets & calling their customer care.
Order ID : CHNRTNO12092
Order ID : CHNRTNO11982
Ticket ID : ATKT5109366
Ticket ID : CTKT1596777
Ticket ID : ATKT5746653
Ticket ID : ATKT1344609
Ticket ID : ATKT4135858
Ticket ID : CTKT8378344
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