Claimed

Jabong.com Complaints & Reviews

2.4
Last updated Jul 15, 2021
Complaints 2236
Resolved
1036
Unresolved
1200
Quick Links
Statistics
Share
Contacts

File a complaint to Jabong.com

Having problems with Jabong.com?

File a complaint and get it resolved by Jabong.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Jabong.com reviews & complaints page 106

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shaikar3
Aug 18, 2014
Resolved
Report
Copy
Resolved

Jabong tricking in the name of SALE

Address: Pune, Maharashtra

Dears, I have ordered pair of nike shoes with SKU : NI091SH22WSFINDFAS, my order ID is [protected]. I have orerdered size 11. I now want to exchange it with size 10.but its out of stock at the website. I am sure. they wont refill the stock and lot more products of same model are available with different colors only this product is out of stock, Jabong wont return/exchange with those products as those are not on sale and obviously...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Roushan Ravi
from Durgapur, West Bengal
Aug 16, 2014
Report
Copy

They are not taking this matter seriously

Address: Bhagalpur, Bihar

I have ordered product id-[protected] on 3rd August 2014, its delivery date was 9th August, but it was delayed by 7days. In the website my product a pendant is consist with a chain, but they have delivered it without a chain. I have also complained about it to them but they are not taking this matter seriously. And they also said you can go anywhere you want we don't care about it.
Kindly I request you to take necessary action...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pannaga
from Hyderabad, Telangana
Aug 7, 2014
Report
Copy

Complaint against return of tote bag

Address: Hyderabad, Andhra Pradesh

Hi, This is Swetha. I purchased a sky blue color tote bag on 23rd July and returned it back because there is a mark on that bag and it is too small. I returned the bag on 2nd august but till now i didn't get any call or mail about the details.. There is a message about refund of my money RS.299/- but I paid RS.338/- including COD charges what about that??? I don't know whether i have to buy any other item or will i get my money back to my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Roop.T
from Hyderabad, Telangana
Aug 7, 2014
Report
Copy

Compromise on Quality

Address: Hyderabad, Andhra Pradesh

Order Number - [protected] Jabong has really gone down with the kind of quality check they do for the products. Ordered 2 Sari's from the seller Ishin and both of them are Torn. So, looks like the reason Jabong gives good discount is by compromising on the quality of the product. Highly Disappointed. !!...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anusha Narishetty
from Hyderabad, Telangana
Aug 4, 2014
Resolved
Report
Copy
Resolved

Money refund

I have orderd you 1 pair of sandels and anthor pair of bag so iam not satisfied with it so i want to exchange pair of sandels and refund my money for the bag the customercare is not yet reponding properley my contact no with you is [protected].So i want my money to refund to my bank account no is [protected] account holder name ;ms.Narsetty jospenamma bank name ;sbi branch code is;916 cif no; [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Venkatesh Raja
from Hyderabad, Telangana
Aug 2, 2014
Report
Copy

new costumer gift worth Rs.1500 voucher announced not received

Address: Erode, Tamil Nadu

I am a new customer to your shop. I have registered my account thro facebook. I purchased an item worth Rs.2195/ in your shop. As per your offers a gift voucher for Rs.1500 is not received by me. My order has been despached and yet to be received. Pl. look into this matter and send me good reply briefly, my phone No.[protected],...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
unique123456
from Pune, Maharashtra
Aug 1, 2014
Report
Copy

Refund my order

Address: Pune, Maharashtra

Hi, my order number is [protected]. I am having problem regarding my product quality and I don't want it anymore now and it is within the replacement or refund time that is within 30 days. But they are refusing to give me refund or any replacement. Now what shall I do?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashokkrish
from Chennai, Tamil Nadu
Jul 28, 2014
Resolved
Report
Copy
Resolved

exchange my shoe size

Address: Chennai, Tamil Nadu

i wanted to exchange my shoe size i got it delivered yesterday but iam not able to get the right way to exchange my shoes. i want someone to get in touch to help me. my contact no is [protected] order no is[protected] .mail id is [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
aastha123
from Patna, Bihar
Jul 22, 2014
Resolved
Report
Copy
Resolved

No refund initiated for the returned product.

Address: New Delhi, Delhi

I had ordered 6 kurtis from the site on[protected] of the brand KARIGARI and on first wash two kurtis got faded.I had raised a complaint regarding the two kurtis and a reverse pickup was scheduled for the same.The executive came and asked for all the 6 kurtis i had ordered.I returned 5 kurtis and 1 kurti was left at my place by mistake.Now i have recieved a refund for only 2 kurtis and for the other three kurtis neither the refund nor the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manjula girish
from Bengaluru, Karnataka
Jul 19, 2014
Report
Copy

exchange my order

Address: Bangalore, Karnataka

i wanted to exchange my that i got it delivered yesterday but iam not able to get the right way to exchange my cloth. i want someone to get in touch to help me. my contact no is [protected] order no is 42464.mail id is manjulagirish.[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjayb76
from Pune, Maharashtra
Jul 18, 2014
Resolved
Report
Copy
Resolved

Jabong not refunding my money

Address: Pune, Maharashtra

Hi, My Name is sanjay. I purchased at item from Jabong with order no [protected]. Becuase of size isssue, I raised a return and refund request on 11-July-2014. And the problem starts from then. They want me to fill the web form which I did. After then they told me that item will be picked up with 5 days. It is more than 7 days now and no one has picked up the item. Also my refund has been blocked, and they are saying that they will...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rplarn
from Mumbai, Maharashtra
Jul 15, 2014
Report
Copy

Damage Product Selling... Refund process pathetic..

Address: Bangalore, Karnataka

Hello Janbong Team, I have done first time online shopping with Jabong and experienced a pathetic response. My order details are as follow - ORDER NO. : [protected] 6th july. I have received damaged product, than I called to customer care and raised a request for replacement, almost one week over still product is in transit. Now I am little bit scared, the I called to customere care and ask for cancellation for this order and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
John Cherian007
from Gurgaon, Haryana
Jul 14, 2014
Resolved
Report
Copy
Resolved

Jabong.com - Order Misplaced/not received after Never trust their courier parter GoJavas

Address: Gurgaon, Haryana

I ordered a red tape brown shoes from this website i think 6 days back. I got it delivered at my office the next day but acidently i ordered a wrong size, the shoe was bigger in size. So i called the jabong customer care up and told them to replace it with a smaller size. I returned the item the next day. And they told me to wait for 3, 4 days for the delivery. Yesterday morning i received a message from Gojavas saying that the item will...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
satheesh87
from Pune, Maharashtra
Jul 12, 2014
Resolved
Report
Copy
Resolved

reorder

Address: Gautam Buddh Nagar, Uttar Pradesh

I ordered ( end with 27048 ) a shoe.But size is less and then re-ordered within one hour of receiving the shoe(26/6/14).More than 15 days over .Still shoe is with me .Nobody has come to take back.I repeatedly called to customer service but that also had given no result. I feel that you are the worst service provider.Try to improve through satisfying the customer.Dont wants to express in bad manner....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
O
omkardarekar
from Mumbai, Maharashtra
Jul 9, 2014
Report
Copy

Return of my backpack

Address: Mumbai City, Maharashtra

Hey my name is Omkar darekar I have register my return complaint and i am about to returned the product order no. : [protected], (blue nike bagpack elite max air).. i am giving my bank account details kindly send my money back to this account. Order No.: [protected] | AWB No.: 14323730 OMKAR JAYWANT DAREKAR punjab national bank accnt no [protected] branch : mumbai, K.C.DADAR ground floor saismriti, bldg, dadar east...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dawerr
from Mumbai, Maharashtra
Jul 4, 2014
Resolved
Report
Copy
Resolved

Bad customer care

Address: Udham Singh Nagar, Uttarakhand

I ordered a product on 24 june on which i used my jabong credits. After 2 -3 days I called the customer care and asked them to cancel the order and the person told me hat the order is cancelled. Then after a few days I recieved a call and i was again asked to confirm the cancellation of the order. I again confirmed the cancellation. Then the next day I again recieved a call to confirm the cancellation which was still not confirmed. I again...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
AlphaBetaGamma
from Bengaluru, Karnataka
Jul 4, 2014
Resolved
Report
Copy
Resolved

Don't purchase from online website jabong.com

Address: Bangalore, Karnataka

Hi, i am from Bangalore. I ordered two to three times from jabong.com. I really regret to do this. Reason, jabong.com cheating there customers by selling cheap quality products in high prices. Really, guys believe this jabong.com cheating. I did purchased online USA marked Slippers from this online store. The Slippers you watch online it looks very good quality online it costs you around 350 and once you complete billing online then they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
L
lecou
from Pune, Maharashtra
Jul 1, 2014
Resolved
Report
Copy
Resolved

Failure to refund

Address: North Goa, Goa

Order no.[protected] was placed on 4th June 2014 and was delivered by 10th June 2014. However one of the products that I received was damaged, that was the clutch. I immediately returned it within a matter of 3 days. Jabong claims that the money has been refunded on 18th june 2014 (Rs.1469.27/-), however as you can see it does not show in the bank statement attached below. And now they give me an ARN number "74587914165000029022851"...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
V
Vanshita Singh
from Mumbai, Maharashtra
Jun 29, 2014
Report
Copy

Transfer of refund amount directly into own Bank.

Address: New Delhi, Delhi

Hey, I want a refund for my order. I talked with one of your executives regarding transfer of the refund money directly into my account rather that Jabong Credits Account . These are the account details : Bank- Union Bank of India Branch- Delhi, Khari Baoli Account No.- [protected] IFCS code- UTBI0KHB712 Thankyou. Please look into this matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Srishti A
from Ratlam, Madhya Pradesh
Jun 27, 2014
Report
Copy

Order Misplaced/not received after 14 days. GoJavas is hoax

Address: Bhopal, Madhya Pradesh

I have asked for customer support on Jabong forum and I have emailed their team as well. I placed an order on 13th June which was dispatched 5 days later on 18th June Order No.: [protected] and was supposed to be on my door step by 22nd June. jabong team has been telling me that they are investigating and that they will reach the root of the problem... I contacted their courier partner Gojavas, they told me supposed package was untraceable....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy