Jai Prakash University — i am complaining about j p university chhapra bihar i am applied for my b. a. degree who i healed in 2006.

I am complaining about j p university chhapra bihar i am applied for my b. A. Degree who i healed in 2006. I applied online in july 2019 with online payment. Payment was successful but i couldn't find my degree till date. I have many time complained to vc. But no response. Please help me. Very needful. University phone number not working. And payment company saying he is responsible for this.
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    Jai Prakash University  Phone
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    Jai Prakash Vishwavidyalaya, Rahul Sankrityan Nagar, Chapra, India - 841301
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