Jamkash Vehicleades Kashmir — Bad service

Address: Ganderbal, Jammu and Kashmir

I recently went to Jamkash Vehicleades Ganderbal Kashmir. I had to change some parts of my car. So i claimed for my insurance. However, i also had some issues regarding the trunk of of my car... The issue was not of course under insurance claim but i told the executives to fix it. They assured for the same. But when i went to get my car, i could see that nothing was done regarding the trunk problem. So i asked them as why it was not done. I was surprised to hear from the senior mechanic that it cannot be repaired. I mean, seriously. How can a car mechanic say that a problem cannot be repaired.
I was not at all satisfied with the service. They are looting the customers in the name of "Fair Service".
I hope some action is done or i will file a consumer cheating complaint.
Thankyou.