Jaxtakart — my order is not shipped and I can't contact customer care

Address: Samyak vastralaya, A.B.Road kolaras, 473770

I have ordered a micromax vdeo 2 q4101 battery through jaxtakart on 16 june 2019. My order id is 441303. And now date is 22 june 2019 and my order is not yet dispatched. I emailed to the customer care several times still no response came. There phone no. Is always busy. Can’t reach them through any medium. There no option to cancel the order. This shopping website is absolutely fake and scam. Kindly help me to refund my money.