Good Evening sir,
I have an issue that nobody is resolving from jk tyre
I have bought 2 jk Elanzo Nxt Tyres 205/60/r16...
Just after 7000kms the rubber from the side of the tyres started ripping apart, because of which whenever I take a U-turn my car bobbles like anything. I have done my wheel alignment 3-4 times but still of no use. Above 100kmph the car juggles like anything. This is surely a manufacturing defect the rubber from the sides of the tyre is ripping. I have also made a complaint to your official website.
And now i got a call from jktyre and they are saying that the tyres I bought from the shop Were manufactured in 2015 so we cannot do anything about it.
First of all I was not being told that the tyres manufactured date is 2015. And nowhere on tyres it is mentioned. Just a 4digit number which today only I got to know that this decodes as manufactured date.
You being such a big company should care about your customers also, instead your employees is saying that Sir we admit its our fault but tyres are out of warranty so we can do anything from our side. This is totally unacceptable.
Kindly look into the matter as soon as possible and help me in getting my tyres Replaced. Otherwise
I am afraid that i will be constrained to invoke my legal remedies against your company in the Court of District Consumer Forum Jammu and this complaint will Serve the purpose of Legal notice also.
Thankyou in anticipation
Sahib Thakur
Advocate
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