Jntuk — Among of Rs.250 has been debited but the status shows still in pending

Address: Kakinada
Website: Jntukexams.net

Hello sir/madam, Myself PALA SANJAY KUMAR REDDY with Regd no.16511A0517, had completed my BTech in the recent September 2020.I had applied for a migration certificate in the online format for my future purposes.the jntuk official website asked me to pay an amount of 250rs online.i had paid successfully with my UPI ID, the amount has been debited and the transaction was completed very successfully.while I was trying to submit my documents in the next step, it asks me to complete payment status.i tried to enquiry the jntuk helpline management, they are not responding to my call.so, please resolute my issue as soon as possible
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    Kakinada
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