Jntuk — od process problem

Address: K.V.P. Colony,3rd Line,Dr.No:25-24-21, Guntur, Andhra Pradesh, 522004

Dear sir/madam,
I g. Renuka devi with hall ticket no :14jr1a0528 applied for od certification but due net problem i discontinue the steps till step 1 (I. E., terms and condition agree form) is completed.
Now i am trying to continue to fill the step 2 process it not available. So please help how to continue the process as soon as possible because last date for applying the od is 23/03/2019.