Jntuk — od was printed but not received yet

Address: East Godavari, Andhra Pradesh

I had applied my od on feb 2018, it was printed on 27th march 2018. Now the date is april 16th 2018 still i didn't receive my od. My humble request is to kindly complete the process as soon as possible

I tried on below numbers to get the status, but they are not responding.
[protected],[protected]

My hall ticket no : 108a1a0437
Mode of application : online
Mail id :[protected]@gmail.com