Jntuk — Unable to change password

Website: od.jntuk.online/forgot_pwd.php

I'm trying to apply my Original Drgree Online but, credentials showing as Invalid.

I've tried to change the password but, the website not moving to the next page to process my request.

Because of this, I'm facing an issue to apply my Original degree.

My hall ticket( 12A21A04B8 )
Email: [protected]@gmail.com

I kindly request you to retrieve my credentials which will helps me to apply my Original degree.

My contact number: [protected].