Jntuk — Unable to register

Address: JNTU Kakinada
Website: www.jntukexams.net/online1/new_user.php

Hi I'm not able to register into JNTU Kakinada website for applying OD
I am a B.Tech 2014 passed out with my hall ticket number 10K11A0595.
However when i try to register for the first time it says the hallticket number is already registered to someother mail id. Could you please resolve this issue.
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