[Resolved] Josoft Technologies — payment regarding

tomarsinghvikas

Apr 1, 2019

Address: 1-B, Nanak Arcade, 85-A/1 Hind Nagar, LDA Colony Lucknow Lucknow District Uttar Pradesh India - 226012 Landmarks: Opp. Shivalik International School, Lucknow, Uttar Pradesh, 226012

I had signed a project (JPEG TO word document converting) from Josoft Technologies for which they cost me Rs. 18000.
He told me that they pay me Rs. 75 per page. And he misguided me about there quality checking policy.
When I submitted my project they told me that my project had been rejected in quality checking.
So neither they are paying me for project nor they are refunding my money.

Was this information helpful?

No (0)

Yes (9)

May 4, 2019

Complaint marked as Resolved

Josoft Technologies customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2019

Josoft Technologies Customer Care's response Hello Sir, The accuracy of work done varies from person to person considering their methodology of work. If the accuracy parameter is below the minimum requirement as per the agreement then there is a problem at your end, how the company can be held responsible as this is an offline project. If an issue occurs or query arises our support team is always helping you out even on the minor queries. Also, everything is clearly mentioned and described in the legal agreement signed by you. You were provided with two work slots and there were so many mistakes in your work and the accuracy went below the threshold twice. Still, if you feel QC is still not done right you can challenge it. So instead of blaming a company let us know genuinely were we went wrong as per the contract and if you do not stop defaming the company, we are liable to take legal action against you. Thank You!