| Address: Panchkula, Haryana, 134109 | | Website: www.jugnoo.in |
It not just once, but almost for the 4th time now that i am really disappointed with the service of jugnoo app providers.
They are hardly on time. Also, they have very bad behavior.
In the first incident, jugnoo driver misbehaved with me and when i tried raising the issue, i did not receive any response at all. And to my surprise, the driver asked me to go ahead with the complaint as he is not afraid of anybody.
In the second one, i booked a ride and then driver agreed to come to pick me up but he did not come and cancelled. I accepted it and tried re booking another ride, the same driver accepted it and cancelled again. And this happened for almost 7 times. I mean heights.
When i raised complaint, they promised me that such things won't happen ever again.
But again in another incident, i ordered vegetables online and gave time slot of my choice as i am available only during that time to receive the order. The delivery came 2 hours late and when i could not pick up the calls because of other alignments, the company contact persons blamed it on me. I got my delivery finally 24 hours later.
People uninstall this app. Let us not promote such things which can not guarantee their service.
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