Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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18%
Complaints
28
Pending
0
Resolved
5
+91 80 6000 0600
1st & 3rd Floor, Janardhan Towers, 188, HSR Layout, Sarjapur Outer Ring Road, Bangalore, Karnataka, India - 560102
We sincerely apologize for any inconvenience this issue may have caused you. To understand what went wrong, we did a little research from our end. According to our research, we had processed your order from the restaurant Utopia. But, unfortunately the order was delayed by the restaurant as the delivery boy’s vehicle broke down mid way. The restaurant had to arrange another person to deliver food.
At the same time, we tried reaching you to let you know the status. But were not able to contact you on phone, so we sent a mail stating your order status. We understand that you would want to have a smooth ordering experience, and we would like to let you know that we take customer feedback very seriously as we are always striving to improve our services. We welcome any additional feedback you may have.
Please do not hesitate to contact us if we can be of any further assistance. Thank you for choosing JustEat.in!
Regards,
Just Eat Team