[Resolved] Justickets — Complaining for cancellation of tickets

Sureshkumar Nemaliga

from Gudivada, Andhra Pradesh

Jun 28, 2017

Address: Kurnool, Andhra Pradesh, 518001

I booked for 28june 2017 for dj in venkatesh theatre for second show at 9.15 pm in kurnool. I booked 8 tickets. Now i want to cancel as i wanted for 27 only. So pkz resolve n refund my amountas i wanted for 27 june i saw by purchasing tickets directly in the theatre so i want to cancel the tickets of 28th june is today. So please resolve by refunding my 8 tickets amount.

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Jul 30, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2017

Justickets Customer Care's response Hi Sureshkumar,

Thank you for writing into us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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Comments

Pavan1430

from Hyderabad, Telangana

Jun 29, 2017

I am booked tickets at acc samgeeta cinema in rc puram on jun 25th for "dj" movie 11:30AM show but the show will be cancelled at that moment sir but they said "your money will return by online as soon as possible" but no money will doesn't credit in account.

Pls help me to refund my amount.

Justickets Customer Care's response, Jul 4, 2017

Verified Support

Hi Pavan,

Thank you writing into us!

We would like to understand more about this. Please explain your request with the screenshots of the error you face along with theatre name and show details. Kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team

Srikanth Kothapalli

from Hyderabad, Telangana

Jul 14, 2017

I booked a ticket for Sunday as it is all ready showing that date i made a payment for 4ticktes when i am done its shows next day booking .
I called the customer service to tell about this technical problems they started finding mistakes in me and said that they cannot refund the money

Justickets Customer Care's response, Jul 17, 2017

Verified Support

Hi Srikanth,

Thank you for writing into us with your feedback!

Your tickets are booked based on your selection and before payment, all your selection and payment details are shown. Incase of any clarifications, please write to [email protected] for us to help you better.

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

mahesh minumula

from Chennai, Tamil Nadu

Jul 17, 2017

I have booked 2 tickets vide reference No.IGABQPAMT6 for Rs. 189.41 on 14.07.2017. Amount debited but tickets was not issued. again i have made payment for the same seats through paytm Rs. 186.41 for 2 tickets and tickets issued.

kindly refund my money Rs. 189.41

Justickets Customer Care's response, Jul 18, 2017

Verified Support

Hi Pavan,

Thank you writing into us!

We would like to understand more about your issue. Please explain your request in details with your registered email address or mobile number and kindly send it to [email protected] for us to help you better.

Regards,
Justickets Team